Location:
Richmond, BC, CA
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Job Requisition Id: 201617
Business Function: Delivery Operations
Primary City: Richmond
Other Location(s):
Province: British Columbia
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: English Essential
Employee Class and Level: OP 01
Recruiter’s name: VIDHI VYAS
Posting Date (YYYY-MM-DD): 2026/06/19
Closing Date (YYYY-MM-DD): 2026/07/10
This requisition will be used to create an eligibility list for future permanent and term hires
Job Description
Canada Post is building its next generation of leaders through the most exciting period in our history. And you can be part of it.
We deliver billions of items to Canadians each year - but we're really in the people business. As a Supervisor, Operations Relief, you will play an important role in this. You will lead, coach and inspire teams of unionized employees, and some contractors, making deliveries in urban, suburban and rural areas.
Are you a front-line leader dedicated to customers and to the success of the people you lead? The role of Operations Supervisor could be perfect for you if you:
- are well-organized and able to multi-task and meet urgent deadlines
- communicate clearly, and like to lead and develop people, work with teams, and collaborate
- thrive in a challenging, fast-paced environment
- can think on your feet, and solve problems to get results.
Job Responsibilities
What will you do?
- You will lead, coach, train, and direct employees to ensure we keep our commitment to our customers.
- You will oversee the daily delivery or processing operation of one or more teams, setting daily priorities and executing on our service commitments.
- You will manage and improve productivity by analyzing daily reports, sharing results with team members, resolving issues and implementing best practices.
- You will monitor and promote safe work practices, conduct safety investigations, and follow up on incident reports while overseeing return-to-work and accommodation of employees.
- You will resolve staff issues and take appropriate action, if required. This involves consultation with Labour Relations and/or the union that represents employees in our depots and plants.
Qualifications
What is required?
- High School Diploma or provincial equivalent (GED)
- Minimum 1 year of experience managing a team OR minimum 2 years' experience working in a unionized environment
- Working knowledge of Microsoft Office
- A willingness to work shifts and weekends
These help, too!
- Experience working in a customer service role
- Experience working in a plant or warehouse environment
- Full driver's license
- A post-secondary education
Other Information
Today's Canada Post - Canada Post is an e-commerce powerhouse, delivering billions of items each year. We help small businesses grow. We enrich lives in remote communities. We connect Canadians with each other and to the rest of the world. And we do all this by providing residential and business customers with the best possible delivery experience in the country.
With an established record of promoting from within, we can offer you a career rather than a job. In fact, some of our most senior executive leaders have leveraged their experience within the company to work in different parts of the country and to develop as leaders.
Canada Post’s values and behaviours
Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.
Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.
We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.
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Canada Post’s values and behaviours
Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.
Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.
We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.
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All qualified candidates will be considered however preference will be given to Indigenous People (First Nations, Metis or Inuit) or Persons with disabilities. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.
Accessibility
Canada Post is committed to fostering an equitable, respectful, and caring workplace where everyone is welcome and has equal opportunity, where diversity is valued and celebrated and where we work together to remove barriers and promote accessibility. If you are contacted regarding a job opportunity, please advise if you require an accommodation. All information received in relation to accommodation will be kept confidential.
Employment Equity
Canada Post is committed to creating a safe workplace that embraces and celebrates everyone. We are committed to employment equity and encourage applications from Indigenous Peoples, Persons with disabilities, Members of visible minorities, and Women.
Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation. Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.
Information on our Equity, diversity & inclusion national strategy and our Indigenous reconciliation strategy can be found at the following links:
Equity, diversity and inclusion
Indigenous reconciliation strategy
Conflict of interest
A conflict of interest is when an employee’s interests (personal, financial or business) or relationships (family or close personal relationships) interfere, or appear to interfere, with the interests of Canada Post. To know if a conflict exists, please refer to the Canada Post's code of conduct.
Safety Sensitive positions
This position may be considered a Safety Sensitive position. For additional information please refer to Canada Post's substance use policy.
Job Segment: Operations Manager, Warehouse, Operations, Manufacturing
