The Utility associate is responsible for restocking retail and kiosks locations, transporting product from shared kitchens to restaurants, as well as providing timely, accurate, and friendly support to other team members. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.
In joining our team, you always commit to supporting this mission by demonstrating our service standards and holding all team members to the same. Providing a safe work environment of trust and respect free of harassment is expected.
DUTIES AND RESPONSIBILITIES
All Paradies Lagardère positions, including Utility, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members always. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers.
The following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment.
- Must have a passion for the guest!
- Must say “Yes”, “Please”, and “Thank You”!
- Must smile often!
- Exceed First Class Service standards and behavior with guests, business partners, and peers.
- Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip resistant shoes.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. Use correct cleaning chemicals for designated items, according to OSHA regulations.
- Ensure equipment is clean and in working condition; reports any issues to management
- Coordinate with kiosks and shared kitchen to ensure grab and go product is well stocked and available for sale.
- Load cart with products from the shared kitchen and stock areas and ensure quick and efficient delivery to restaurants, kiosks, and retail stores
- Maintain stock areas and ensure product is rotated.
- Perform light maintenance.
- Remove trash and garbage to designated areas
- Assist team members with any necessary stocking of items.
- Be compliant with all local, state, federal laws and regulation including those relating to food safety.
- Help receive product and properly store inventory immediately.
- Perform other duties as assigned
EDUCATION, EXPERIENCE, CERTIFICATIONS:
- High School diploma or GED is required.
- Experience in a high volume or fast casual dining restaurant environment preferred.
- ServSafe Certification or equivalent is preferred.
- Familiarity with proper sanitation regulations.
- Experience in proper chemical handling.
- Ability to take direction and collaborate in a team environment.
- Ability to work in a high energy and demanding environment.
- Effective communication skills and the ability to work independently as well as with other team members.
- Able to work unsupervised for extensive periods, and to demonstrate good judgment when dealing with customers and peers.
POSITION QUALIFICATIONS:
- Ability to work various shifts in a 7/365 team-oriented environment including nights, weekends, and holidays.
- Excellent customer service skills and an ability to communicate effectively, in English.
- Strong self-motivation, leadership, and organizational skills.
- Positive interpersonal skills.
- Self-starter able to prioritize and handle various tasks simultaneously.
- Ability to adapt to changing priorities and unexpected situations.
- Proficiency required in reading, writing, and mathematics, in English.
- Ability to lift a minimum of 50 lbs. and to perform essential job functions such as standing, bending, reaching, gripping, climbing on a ladder, and walking long distances.
- Standing for long periods of time and the ability to work in an environment with varying temperatures.
This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. This position description does not constitute an employment contract of any kind.
This position is part of a unionized environment. Mon - Fri 7:30AM - 4PM
This position will require a Canadian Criminal Records Check (CCRC). This piece of documentation is a background check of your criminal history and can be acquired at your local police station. Are you willing to acquire a Canadian Criminal Record Check to work at the airport in this position?
Paradies Lagardere is an equal opportunity employer. We are committed to diversity, inclusion, and accessibility. We welcome all applicants without regard to race, color, religion, gender, national origin, disability, or any other protected status.
We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodation to job applicants with disabilities.
This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind.
