Roseneath, On Front desk agent Jobs – 8 Openings This Week

Golden Beach Resort Front Desk Agent
Great Blue Resorts —Roseneath, ON
- $18–$19 an hour
- Part-time
- Time management
- Employee assistance program
Quick apply
Front Desk Receptionist
Stage barbershop —Peterborough, ON
- $17.60–$18.20 an hour
- Part-time
- Customer service
- English
- Front desk
Quick apply
Client Service and Front Desk
Fieldstone Spa —Cobourg, ON
- $17.50–$19.00 an hour
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
6d
Guest Relations/Front Desk
City Express by Marriott —Port Hope, ON
- From $18 an hour
- Part-time
- Customer service
- English
- Hotel
Quick apply
Front Desk Receptionist
Ramada Trenton Hotel —Trenton, ON
- From $17.60 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
Quick apply
Night Audit/Guest Services Agent
Hampton Inn by Hilton Port Hope Cobourg —Port Hope, ON
- $17.60–$19.16 an hour
- Weekends as needed
- Customer service
- English
- Hotel
Quick apply
Temporary Part-Time Clinic Concierge
Artisan Aesthetics —Port Hope, ON
- $19–$21 an hour
- Temporary
- CRM software
- Customer service
- Organizational skills
Quick apply
11d

More jobs to discover

Find similar jobs that you might be interested in.

Veterinary Assistant/Receptionist
Millbrook Valley Animal Hospital —Millbrook, ON
Process payments and maintain accurate medical records. Answer phones, schedule appointments, and manage client communications.
$17.60–$22.00 an hour
Quick apply
5d
Dental Office Receptionist
Kawartha Dental Clinic —Peterborough, ON
Handle multi-line phone systems to answer inquiries, direct calls, and manage appointment reminders. Assist with administrative duties including filing, faxing,…
$22–$30 an hour
Quick apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Concierge
Germain Hotels —Toronto, ON
Be in constant communication with the front desk, reservations, and catering team to do everything possible to offer a personalized experience to our guests.
$26.30 an hour
Quick apply
5d
P/T Concierge
Verity —Toronto, ON
Minimum 1 year of hotel concierge, front desk, or guest services experience. Process payments (Visa, Mastercard, American Express, debit) and reconcile daily…
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for front desk agent in roseneath, on

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Golden Beach Resort Front Desk Agent

Great Blue Resorts
Roseneath, ON

Quick apply

Job details

Part-time

Benefits

Employee assistance program

Skills

Time management

Full job description

ROLE OF AN FRONT DESK PERSON
Front Desk Person Role Overview

The Front Desk role is designed to ensure the Corporate Objectives of maximizing profitability and Owner, Guest & Staff happiness for their resort by following the 3V Philosophy of Visibility, Velocity and Value. The Front Desk person is a strong sales driver, profit focused and people oriented.

This Position is key to managing administrative activities in the Welcome Centre building and sustaining positive relationships, ensuring customer satisfaction and strong financial returns for investors while generating revenue through chargeable owner maintenance jobs plus through concession and add-on sales.

We are looking for the right person that can work through to the fall.
Skills

A Front Desk Person should possess strong time management skills with the ability to perform multiple revenue generating opportunities and providing resort support with potential owners, existing owners and rental guests.
Responsibilities/Accountabilities

The Front Desk Person role is to ensure the maximum profitability of all incremental business activities, while providing customer satisfaction through high standards of service and positively impacting the overall customer experience.
Financial management
The Front Desk Person’s responsibility will include but not limited to the following:
Revenue
1. Owner Management

a. Outstanding Balances – Performs and records Fee collection calls and emails and provides update notes in system.
b. Fee processing – Processing fee payments for owners
c. Owner Maintenance Jobs Add work orders for owners and rentals and resort owned property
d. Slip fees – collection of monies due
e. Occupancy Agreements - collects Occupancy Agreements to ensure all current owners have current years’ Occupancy Agreement in their Owner’s file
f. Insurance - collection of Insurance proof for current year in their Owner’s file
g. Hydro Billing – track hydro deposits and bill out hydro every September. Complete final reads and collection when trailers are removed from park.

1. Rental management

a. Full payment –Collection of full payment taken upon arrival
b. Check In –
i. Pre-arrival activities
ii. Housekeeping management – pre-arrival cottage check by Front Desk Person, assigning housekeeping team to clean upon check out
c. Add on services
i. Ensure all vacation guests are offered pontoon boat cruises, fishing boats and other chargeable services.
ii. Services are booked as Maintenance Job
iii. Payment is taken at the time of booking
iv. Maintenance job is printed as receipt
v. Arrange winterization with outside contractor and ensure contract is signed. Mark all units on a map for contractor. Make sure keys are given and returned. Email all customers to inform then when winterization is completed and if any issues arose.
d. Extended Stay promotion – Advise Rental guest day before checking out they have opportunity to stay an additional day or more at a discounted rate
e. Book now for next year promotion at discounted rate
f. Check Out
i. Outstanding Balances ––Ensure no outstanding balance on file
g. Post Check out
i. Ensure cleaning assignment made for the vacant unit

2. Concessions
a. Suggestive sell pontoon boat cruises, fishing boats, bike rental, pay for services, food/drink items or merchandise to owners, contractors and vacation guests,
b. Process fishing and hunting license if applicable

PROPERTY
The Front Desk Person must strive to support a safe, clean and well-maintained resort to our daily, weekly and annual guests by supporting the resort team as required below.
1. Welcome Centre Cleaning – Entrance, interior, washrooms, signage
2. Signage updated to promote add on services
3. Incident Report management
a. Complete Incident Report for any safety related occurrence or safety hazard or potential safety concern
b. Keep copy in Incident Report file and ensure a copy to Health & Safety Compliance Manager

ADMINISTRATION

The Front Desk Person is responsible for the accuracy and completion of all resort related administration, paperwork and document requirements including:
1. Front desk management
a. Daily log book - for things to be done from previous day
b. Phones – answer calls, answer requests, record messages for other employees
c. Answering Machine - Play answering machine for messages from hours Resort closed. Record messages in daily log book for action and assign delegate employee.
d. Cash Register Balance
e. Training of new staff
2. Visitor Sign In
a. Ensure all visitors report to Welcome Centre
b. Visitors to Sign in and Sign out upon leaving resort
3. Deliveries
a. Check delivery for accuracy
b. Notify department where delivery is to go via radio to team
4. Reports - provide daily, weekly, monthly activity reports to Operations Manager which reports, how
5. Other duties
a. Assist Operations Manager when requested
PEOPLE
1. Front Desk Person possesses propriety, looks, acts and sounds like
the expectation of a Great Blue Resorts Employee
2. Front Desk Person wears GBR name tag at all times while on duty

What's in it for You!
Fun place to work
Wage $18-19 depending on experience
EAP
Uniform Supplied
Parking Supplied

Quick apply

Refine Your Search

front desk agent jobs in roseneath, on

Golden Beach Resort Front Desk Agent

Front Desk Receptionist

Client Service and Front Desk

Guest Relations/Front Desk

Front Desk Receptionist

Night Audit/Guest Services Agent

Temporary Part-Time Clinic Concierge

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for front desk agent in roseneath, on

Job seeker tools

Employer Tools

Browse

Stay Connected