Russell, Mb Service advisor Jobs – 3 Openings This Week

Service Advisor (Russell)
AgWest Ltd. —Russell, MB
- Overtime
- Customer service
- High school diploma or GED
- Travel
Quick apply
7d
Service Writer - Russell
Pattison Agriculture Limited —Russell, MB
- Weekends as needed
- Microsoft Office
- High school diploma or GED
- Accounting
Quick apply
Service Writer/Advisor
4Tracks Ltd. —Manitoba
- $18–$22 an hour
- Full-time
- Organizational skills
- In-person
- Communication skills
Quick apply

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Pattison Agriculture Limited —Russell, MB
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General Manager, Dauphin Ford
Dauphin Ford —Dauphin, MB
Build and maintain strong relationships with manufacturers, suppliers, and key community stakeholders. Develop and implement strategic plans to drive growth,…
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Service Advisor
Whitby Toyota —Whitby, ON
Complete a follow-up to ensure that customers have no additional questions about the repair of their vehicle. The Service Advisor is responsible for guiding the…
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Service Advisor
Bradford Midas Auto Service & Tires —Bradford West Gwillimbury, ON
Strong mechanical knowledge and understanding of automotive repair processes. Excellent leadership and communication skills. Job Types: Full-time, Permanent.
$50,000–$70,000 a year
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Service Advisor (Russell)

AgWest Ltd.
Russell, MB

Quick apply

Job details

Full-time
7 days ago

Skills

Customer service
Logistics
High school diploma or GED
Communication skills

Full job description

AgWest is currently seeking a detail-oriented and customer-focused Service Advisor to join our team in Russell, MB. In this pivotal role, you will be responsible for coordinating service requests, scheduling technicians, managing work orders, and ensuring all service activities meet customer expectations. You’ll act as a key liaison between customers, technicians, and internal departments to ensure the smooth and efficient delivery of service operations.

Key Responsibilities

Respond to service inquiries from customers and internal staff via phone, email, text, and walk-ins.
Open and manage work orders with complete and accurate documentation.
Schedule service jobs, aligning technician availability with job urgency and requirements.
Coordinate parts orders to ensure timely job completion.
Communicate job details and customer expectations clearly to technicians.
Monitor job progress, provide updates to customers, and ensure satisfaction upon completion.
Prepare accurate quotes for service work, including labor and parts costs.
Review and finalize service invoices with attention to accuracy.
Recommend additional services based on machine usage and age.
Collaborate with the parts and sales teams to support cross-functional service delivery.
Promote service packages and maintenance plans to customers.
Support warranty administration and assist with claim processing.
Perform other duties as assigned.

Qualifications

High school diploma or equivalent (technical education is an asset).
Proven experience as a Service Advisor in the agriculture or heavy equipment industry.
Minimum 2 years of experience in logistics or service coordination.

Skills & Competencies

Excellent verbal and written communication skills.
Strong customer service mindset with a solutions-focused approach.
Highly organized and capable of managing multiple tasks efficiently.
Familiarity with agricultural machinery and service operations.
Proficient with service management software and general computer applications.

Working Conditions

Office and workshop environment.
Occasional standing, bending, and lifting may be required.
Some travel may be necessary.
Overtime as needed during peak seasons.

Ready to join a growing team in the heart of Manitoba agriculture?

Apply today and help us deliver exceptional service to our valued customers in Russell and surrounding communities.

Quick apply

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Service Advisor (Russell)

Service Writer - Russell

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