Saint John, Nb Bilingual customer service representative Jobs – 7 Openings This Week

Customer Service Associate -Bilingual
Kent Building Supplies —Saint John, NB
- From $15.90 an hour
- Full-time
- Bilingual
- Microsoft Outlook
- Customer service
- Disability insurance
- Dental care
Quick apply
8d
Customer Experience Representative (Occasional) - Fairville Blvd. - Saint John (244891-67)
Cannabis NB —Saint John, NB
- $22.38 an hour
- Weekends as needed
- Bilingual
- Supervising experience
- Designated paid holidays
- Employee assistance program
12d
Bilingual Client Service Representative
Canadian Resident Matching Service —Canada
- $50,000–$60,000 a year
- Overtime
- Remote
- Bilingual
- Microsoft Word
- Medicine

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Customer Service Representative - Bilingual (French)
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Bilingual Customer Service Representative
SUZUKI CANADA INC —Barrie, ON
 Provide responses to telephone and written (email), customer and dealer inquiries. This position involves daily interaction with both our dealer network and…
From $60,000 a year
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Customer Service Associate -Bilingual

Kent Building Supplies
Saint John, NB

Quick apply

Job details

Permanent | Full-time
8 days ago

Benefits

RRSP match
Disability insurance
Dental care
Employee assistance program
Vision care

Skills

Bilingual
French
Microsoft Outlook
Renovation
Customer service
Call center experience
English
Communication skills

Full job description

Company Overview

Kent Building Supplies has been dedicated to providing exceptional service, expert knowledge, and quality products to help customers achieve their building and renovation goals for over 45 years. With a network of retail locations and a strong presence across multiple communities, we are committed to being the go-to source for home improvement needs through our stores, online platform, and comprehensive services.

Job Summary

We are seeking an energetic and motivated Bilingual Customer Service Associate to join our Customer Service team based out of our Head Office in Saint John, NB. Reporting to the Customer Service Team Lead, the Customer Service Associate must assist customers in processing their requests and ensure the data is accurate.

Starting wage for this role is $15.90.

Responsibilities

Acts as primary liaison between the customer and operations to provide the customer with product support and inquiries, answering questions, resolving order or account issues on Email, Chat and Phone
Maintains records of history for all customer interaction in the customer service tool
Identifies sales leads and potential opportunities
Meets customer service targets
Handles customer complaints and takes appropriate measures to ensure customer satisfaction and resolution
Applies customer service to all customer interactions through all channels
Ad hoc tasks as required

Qualifications

Call Center & Customer Service experience an asset
Strong verbal and written communication skills
Active listening skills to determine customer needs and a best course of action
Proven problem-solving skills
Flexibility and adaptability to work in a fast-paced environment
Technical proficiency with call center systems, including customer relationship (CRM) platform experience an asset
Must be able to work well with a team and independently
Available to work flexible hours/shift work
Bilingual (English, French)

Join us as a Bilingual Customer Service Associate and be part of a dynamic team dedicated to delivering exceptional service while growing your skills in a vibrant environment!

Pay: From $15.90 per hour

Benefits:

Dental care
Disability insurance
Employee assistance program
RRSP match
Vision care

Work Location: In person

Quick apply

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bilingual customer service representative jobs in saint john, nb

Customer Service Associate -Bilingual

Customer Experience Representative (Occasional) - Fairville Blvd. - Saint John (244891-67)

Bilingual Client Service Representative

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