Build Your Career with a National Organization Where Your Expertise Makes an Impact:
Source Atlantic, the Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over 4,000 global suppliers, we provide specialized technical services, innovative business solutions, and connected solutions through the strategic use of technology and data-driven insights, to empower customers across Canada and beyond. Rooted in resilience, guided by a strong commitment to quality, and fueled by innovation, we are shaping a future of smarter, faster, more connected solutions.
We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Customer Solutions Project Manager based out of our Saint John, NB location.
As a Customer Solutions Project Manager, you will lead the implementation of supply chain solutions for end-user customers. This role involves close collaboration with both external clients and internal stakeholders, including Sales, Supply Chain Operations, and Finance. You will act as a leader who champions initiatives, influences decisions, and effectively negotiates to drive successful outcomes. The ideal candidate is highly detail-oriented, demonstrates strong business acumen, and has a natural passion for delivering exceptional customer service.
RESPONSIBILITIES:
- Project Planning & Execution
- Lead projects from initiation through close-out, including scope definition, scheduling, resourcing, cost tracking, and risk management.
- Develop and manage project plans, timelines, milestones, and deliverables.
- Customer & Stakeholder Management
- Communicate project status, risks, changes, and milestones clearly and proactively.
- Manage customer expectations while maintaining Source Atlantic’s standards for quality, safety, and profitability.
- Escalate issues appropriately and drive timely resolution.
- Financial & Scope Management
- Track and manage project budgets, forecasts, and actuals.
- Identify and manage scope changes, including documenting change requests and coordinating approvals.
- Risk, Quality & Safety
- Identify project risks and implement mitigation strategies.
- Ensure all work complies with Source Atlantic safety policies, customer site requirements, and regulatory standards.
- Maintain focus on quality assurance and proper documentation.
- Lead or participate in post-project reviews to capture lessons learned.
- Tools, Process & Continuous Improvement
- Use and maintain project management tools (e.g., schedules, trackers, ERP/CRM systems).
- Follow and contribute to standardized project management processes, SOPs, and templates.
- Identify opportunities to improve project delivery, communication, and efficiency.
- Support continuous improvement initiatives across the Solutions team.
QUALIFICATIONS
- Minimum of 2 years of Project Management experience is required
- Post-secondary education in Business, Commerce, or a related field, and/or an equivalent relevant experience
- Project Management Professional (PMP) designation would be preferred
- Experience with Lean Six Sigma or other process improvement methodologies is an asset
- Advanced proficiency in Microsoft Excel is an asset
- Experience with CribMaster software is an asset
- Demonstrated leadership capabilities with the ability to motivate and guide teams
- Results-oriented with a proven ability to meet or exceed objectives
- Strong interpersonal, communication, and organizational skills
- Flexible and able to travel as required to support business needs
Unveiling Your Perks:
Secure your place in our dynamic, permanent team, where long-term growth meets everyday impact. Unlock a compelling array of benefits:
- Competitive compensation that recognizes your worth.
- A flexible health, drug, and dental plan tailored to your well-being.
- An employer-matching retirement savings plan for your financial security.
- Additional life and disability insurance options for peace of mind.
- Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
- An enriched vacation entitlement schedule for a balanced life.
- Participate in our physical fitness reimbursement program, championing your vitality.
