Saint John, Nb Customer experience representative Jobs – 13 Openings This Week

Billing and Sales Representative (NB)
Connex Telecommunications Inc. —New Brunswick
- $16 an hour
- Full-time
- Windows
- Typing
- In-person
- Dental care
- Vision care
Quick apply
Customer Service Manager
Venor —New Brunswick
- $75,000–$90,000 a year
- Full-time
- Remote
- CRM software
- English
- Continuous improvement
Quick apply
Fixed Term Customer Service Representative
Irving Oil —Saint John, NB
- $37,440–$44,928 a year
- Full-time
- Computer literacy
- High school diploma or GED
- Analysis skills
- Dental care
Quick apply
3d
Customer Service Representative
RST Industries —Saint John, NB
- Full-time
- English
- Continuous improvement
- Data entry
Customer Experience Representative (Occasional) - Rothesay KV (249393-67)
Cannabis NB —Rothesay, NB
- $22.38 an hour
- Weekends as needed
- Supervising experience
- Designated paid holidays
- Employee assistance program
1d
Customer Experience Representative (Occasional) - Fairville Blvd. - Saint John (247524-67)
Cannabis NB —Saint John, NB
- $22.38 an hour
- Weekends as needed
- Supervising experience
- Designated paid holidays
- Employee assistance program
12d
Finance Client Services Representative
Irving Business Services —Saint John, NB
- Full-time
- Microsoft Outlook
- Administrative experience
- Continuous improvement
12d
Planet Fitness - Member Services Representative - Part Time - Saint John
Lancaster Mall Fitness LP —Saint John, NB
- $16 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Data entry
Quick apply
Bilingual French/English Customer Service - Remote
Premier NX —Rothesay, NB
- $19–$21 an hour
- Full-time
- Remote
- CRM software
- English
- Communication skills
Quick apply
11d

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Bilingual Inbound Customer Service Representative
Optima Communications International Inc. —Whitby, ON
Answering Inbound calls from our customers. Listen carefully to customers, and personalize their experience. Bilingual Inbound Customer Service Representative.
$19.75 an hour
Quick apply
Customer Service Rep (Bilingual: French/English) On-Site
Concentrix —Oshawa, ON
L’employé doit régulièrement utiliser un ordinateur, un clavier, un téléphone ou un casque d’écoute, ainsi que d’autres équipements de bureau dans le cadre des…
$24.56–$30.70 an hour

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Billing and Sales Representative (NB)

Connex Telecommunications Inc.
New Brunswick

Quick apply

Job details

Full-time

Benefits

Dental care
Vision care

Skills

Computer operation
Upselling
Client inquiry handling
De-escalation techniques
Windows
Client services
Sales orientation
Customer service orientation
Customer support
Typing
Phone etiquette
Root cause analysis
Communication skills
Client interaction

Full job description

DependableIT is a growing Outsourcing company. We strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees. We know that our employees are our greatest asset. Our commitment to our employees equals our commitment to our customers; we are passionate about providing the best employee experience possible through dedicated coaching, feedback and ongoing development.

We are looking for exceptional Billing and Sales Representatives who are dedicated to driving sales and providing excellent customer service. You’ll be supporting Internet, Digital Phone and Cable TV subscribers over the phone to resolve billing issues, while also looking for opportunities where we can turn these calls into a sale. Whether that is upgrading their package, bundling their services together, or selling them a brand new service, there will always be an opportunity, we just have to find it!

The ideal candidate for this position possesses the following characteristics:

They are hungry for growth and committed to ongoing learning, self-fulfillment, health, and happiness
They work to drive limitless improvement and innovation, while sharing ownership and leading by example at every step
They support, value, and respect every team member with open communication, equal opportunity and positivity to achieve goals together

Important Information:
Schedule Availability: Mon-Sun between the hours of 8am – 9:30 pm EST (rotating shifts)
Wage: $16 /Hour
Location: Work from home (In-office work available)

What We Have to Offer:

An Amazing Team of Coworkers and Support Staff
Fun Work Culture that Appreciates You
Medical, Dental and Vision Benefits after 6 Months
Career Advancement - We promote from within; advance your career through your actions!

Working as a Billing and Sales Representative, You Will:

Provide exceptional customer service and problem solving by responding to Inbound calls
Assist in billing calls - resolve billing issues, clarify charges on their account, help them to make payments
Identify where sales can be made, and push for sales on billing calls
Ability to work from home
Be an active listener who can show empathy and patience in a non-scripted environment
Resolve customer inquiries
Work in a fast paced, high volume, environment
Be comfortable with change
Multitask efficiently using several Windows applications simultaneously to verify customer information, determine the root cause of any issue and provide the proper resolution
Achieve performance goals for call time, accuracy, quality, de-escalation, and customer satisfaction

Working as a Billing and Sales Representative, You Should Have:

Stellar attendance and punctuality are a must
Minimum 1-year customer service experience preferred
Ability to receive and implement ongoing feedback / coaching
Exceptional customer service and interpersonal phone etiquette skills
Comfortable with technology, the Internet, Windows, and competent typing skills
Ability to successfully employ de-escalation strategies
Strong oral/written communication skills
Must be results oriented
Motivated to be a consistent performer
Availability to be scheduled between 8am and 9:30pm Mon-Sun

Additional information:

Candidates must be legally able to work in New Brunswick, Canada
Candidates should not be convicted of a criminal offense for which a pardon has not been received

Website: www.dependableit.com

#INDHP

Quick apply

Refine Your Search

customer experience representative jobs in saint john, nb

Billing and Sales Representative (NB)

Customer Service Manager

Fixed Term Customer Service Representative

Customer Service Representative

Customer Experience Representative (Occasional) - Rothesay KV (249393-67)

Customer Experience Representative (Occasional) - Fairville Blvd. - Saint John (247524-67)

Finance Client Services Representative

Planet Fitness - Member Services Representative - Part Time - Saint John

Bilingual French/English Customer Service - Remote

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