saint john, nb ophthalmic technicians & assistants Jobs – 2 Openings This Week

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- Monday to Friday
- Customer service
- Communication skills
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Optometric Assistant

FYidoctors
Saint John, NB

Quick apply

Job details

Permanent

Skills

Optical experience
Customer service
Communication skills

Full job description

Our FYidoctors - Saint John clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as an Optometric Assistant.

This position is a full-time role working 30-40 hours per week. Our clinic is open Monday to Friday.

You will play a critical role within FYidoctors by delivering world-class service to make a positive impact on the lives of our patients everyday. As our newest Optometric Assistant you'll often be the first point of contact with the public and your responsibilities will include front desk reception, pre-testing and the retail sale of eyewear.

What Will You Be Doing?

Welcoming patients into the clinic, providing excellent customer service and fostering a positive patient experience
Checking patients in and out of the office
Communicating with patients in person, by phone, and by email
Managing appointment bookings, prescription printouts and billing and payments
Administering pre-testing services
Educating clients about the best eyewear choices for their lifestyle, ensuring they receive the best in value and quality
Informing patients about advances in corrective eyewear solutions as well as assisting with the selection of frames to suit their aesthetic and performance needs
Interpreting optical prescriptions as written by an optometrist
Performing frame and facial measurements to ensure correct fit and positioning of new eyewear and performing repairs and adjustments to returning patients'
Placing Contact Lens orders and assisting with fittings
Upholding excellent customer service standards

What Do You Bring?

Previous optical experience is required
Previous experience in a customer-facing, preferably retail environment preferred
Passion for delivering exceptional customer service
A high level of comfort using technology and computers
Great communication skills
Ability to multi-task in a fast-paced environment

How You'll Benefit:

Competitive wages including quarterly bonuses (for qualifying clinics)
A comprehensive benefits package that includes outstanding optical coverage
Rapid and continued growth, ensuring a constantly challenging and rewarding environment
A workplace culture that fosters a sense of collaboration
Ongoing training and development opportunities to help you develop your career

Why You Should Join Us:

FYidoctors, a division of FYihealth group, is Canada’s largest and most technologically advanced eyecare provider. Our purpose is to enhance the lives of our patients. If you're excited about joining a team that puts patients first and enjoys the process, you belong with us! Our doctor-led, patient-first approach has driven our rapid growth. At FYi, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let your recruiter know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.

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ophthalmic technicians & assistants jobs in saint john, nb

Optometric Assistant

Ophthalmic Technician Internship - Summer 2026

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