Job Description
Au sein de l’équipe Qualité, le/la Spécialiste AQ assurera la supervision des projets et des programmes qualité afin de garantir la conformité des activités de production, de tests et de distribution des vaccins Aqua. Le rôle soutient les systèmes qualité clés (gestion des changements, déviations, enquêtes, etc.) et veille à la conformité des produits biologiques vétérinaires aux normes BPF (GMP) et aux exigences réglementaires, tout en identifiant des opportunités d’amélioration des processus qualité.
Responsabilités principales
- Superviser et approuver les déviations, CAPA et contrôles de changement dans le système de gestion de la qualité
- Examiner et approuver les protocoles de validation, rapports et documentation BPF
- Soutenir les activités de libération des lots, incluant la revue de la documentation et la conformité aux exigences enregistrées
- Mener et appuyer les enquêtes, analyses des causes racines et actions correctives
- Réaliser des auto-inspections, des tournées et soutenir la préparation aux audits et inspections
- Assurer une supervision qualité en production, incluant une présence terrain et des conseils aux équipes opérationnelles
- Diriger ou soutenir des projets qualité, évaluations de risques et initiatives d’amélioration continue
- Assurer la conformité des fournisseurs, des matériaux et des conditions d’entreposage via une supervision AQ
Profil du candidat (idéal)
- Baccalauréat dans un domaine scientifique
- 5 ans et plus d’expérience en assurance qualité ou dans un environnement régi par les BPF
- Solide expérience avec les déviations, enquêtes, CAPA et gestion des changements
- Expérience en soutien d’audits et d’inspections réglementaires
- Excellentes compétences en collaboration et communication interfonctionnelles
- Expérience avec des systèmes qualité (ex. : Reliance, SAP, systèmes de gestion documentaire)
Cette offre d’emploi concerne un poste existant à pourvoir.
La fourchette salariale de base prévue pour ce poste est de $66,880 – $ 100,320 CAD. Dans notre entreprise, nous nous engageons fermement à offrir une rémunération équitable pour un travail et une expérience comparable, ce qui constitue un élément fondamental de notre culture organisationnelle. La rémunération individuelle des employés est établie en fonction de plusieurs facteurs, notamment l’expérience pertinente, les compétences et le niveau de maîtrise, ainsi que d’autres facteurs légitimes liés aux comparateurs internes appropriés.
Chez nous, nous mettons l’humain au cœur de nos priorités. Ce poste donne droit à notre programme incitatif à court terme discrétionnaire, lequel favorise une culture de rémunération au rendement. De plus, nos programmes de rémunération globale et d’avantages sociaux vont au-delà des régimes traditionnels (médicaux et retraite) afin de créer un milieu de travail flexible et inclusif, propice au bien-être, au développement et à la réussite à long terme des employés.
Nous pouvons avoir recours à l’intelligence artificielle et à des outils automatisés pour soutenir notre processus de recrutement. Ces outils sont utilisés pour appuyer, et non remplacer, le jugement humain. Toutes les décisions d’embauche sont prises par nos gestionnaires responsables de l’embauche.
Nous sommes fiers d’être une entreprise qui valorise l’apport de personnes diversifiées, talentueuses et engagées. La façon la plus rapide de favoriser l’innovation est de réunir des idées diversifiées dans un environnement inclusif. Nous encourageons nos collègues à remettre respectueusement en question les points de vue des autres et à résoudre les problèmes de façon collective. Nous sommes un employeur souscrivant au principe de l’égalité des chances et nous nous engageons à favoriser un milieu de travail inclusif et diversifié.
Nous encourageons les candidatures de toutes les personnes qualifiées. Conformément à nos politiques d’accommodement et à la législation provinciale et fédérale applicable en matière d’accessibilité, nous nous engageons à offrir des mesures d’accommodement raisonnables tout au long du processus de recrutement.
Required Skills:
Account Management, Adaptability, Animal Health Care, Customer Management, Customer Service Management, Data Analysis, Inbound Phone Sales, Lead Generation, Market Analytics, Product Knowledge, Retail Merchandising, Sales Forecasting, Sales Management, Sales Pipeline Management, Sales Reporting, Sales Strategy Development, Technical Knowledge, Technical Product Sales, Veterinary Sciences
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Secondary Language(s) Job Description:
Reporting to the Regional Business Manager – Farm Animal Business Unit, the Account Manager (AM) is responsible for achieving the annual sales and business objectives within his/her territory by coordinating the development, implementation and monitoring of the Territory Tactical Plans, ensuring alignment with Regional and National Business unit objectives. including developing and growing long-term relationships and sales opportunities for our company's Animal Health and technology products and services.
Key Responsibilities
- Collaborate cross-functionally with Sales, Marketing, Veterinary Services, Technology Solutions Support, and other commercial teams to drive business objectives.
- Establish, maintain, and deepen relationships with key decision-makers, veterinarians, producers, and end‑user influencers within assigned accounts.
- Develop and execute short- and long-term account plans to strengthen the company’s reputation as a trusted business partner while growing sales and market share.
- Identify customer needs and deliver accurate, comprehensive product information through regular in-person and virtual calls with targeted dairy and beef veterinarians and producers.
- Drive sales growth and market penetration by conducting effective customer engagement (CE) meetings and account reviews.
- Identify customer networks and build strong, collaborative relationships with Key Opinion Leaders and community advocates across the territory.
- Attend and actively participate in product training, sales training, conferences, conventions, and other industry events as required.
- Analyze territory performance and optimize business potential through effective planning, prioritization, and execution of account strategies.
- Manage customer and territory information using CRM and other territory management tools to ensure data accuracy and insights-driven decisions.
- Complete all administrative responsibilities, including weekly activity reports, expense reports, and timely responses to client requests.
- Conduct all activities in compliance with company Values and Standards, internal policies and procedures, industry guidelines, and all applicable laws and regulations.
Competencies:
- Ability to conduct needs analysis (for herd, practice, or distributor), quantify economic impact, and present ROI tied to clinical and production outcomes.
- Demonstrated ability to effectively use digital sales tools, such as CRM, tablet and mobile applications, teleconferencing, and remote demo platforms.
- Ability to interpret and communicate insights from herd health dashboards, IoT sensors (e.g., water/feed intake, environmental monitors), diagnostic platforms, and lab reports.
- Proficiency with basic analytics: reading KPIs, tracking adoption metrics, evaluating treatment outcomes, and creating business cases for adoption.
- Understanding of farm economics, supply chain, and distributor dynamics.
- Understanding farm rhythms, seasonality, and the practical constraints of producers (labor, cash flow, weather).
- Willingness to learn new technologies quickly and adapt sales approach based on customer feedback and evolving science.
- Strong oral and written communication, with proven presentation and facilitation capabilities.
- Negotiation skills and ability to influence.
- Skills in virtual selling, social/industry networking (e.g., producer groups, vet forums), and content-sharing (webinars, short videos).
Qualifications:
- Bachelor’s degree, Science Degree or Business Degree.
- Minimum 2 years of sales experience in the Animal Health/Agricultural Industry – equipment or technology.
- Thorough understanding of the dairy and/or beef industry in Canada.
- Solid understanding of disease epidemiology, therapeutics, prevention strategies, and stewardship/responsible use principles.
- Proficiency in Microsoft office technology and related software.
- Self-starter with a broad range of People, Business, and Strategic skills.
- A valid driver’s license is required.
- Fluency in French is required
- Travel up to 50%.
This job posting is for an existing vacancy position.
The anticipated base salary range for this position is $66,880 – $ 100,320 CAD. At our company, we are firmly committed to provide fair and equitable pay for similar work and experience as a fundamental aspect of our workplace culture. Individual employee salaries will be based on several factors such as relevant experience, skills & proficiency, and/or other bona fide factors relative to appropriate internal comparators.
At our Company, we lead with people. This role includes eligibility to our discretionary short-term-incentive plan which fosters a pay-for-performance culture. Also, our contemporary rewards and benefit programs go beyond traditional medical plans and retirement programs, to create a flexible, inclusive workplace to support employee well-being, development and long-term success.
We may use artificial intelligence and automated tools to support our recruitment process. AI tools are used to support, but not replace, human judgment. All hiring decisions are made by our hiring managers.
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
We encourage applications from all qualified candidates. In accordance with our accommodation policies and applicable provincial and federal accessibility legislation, we are committed to providing reasonable accommodation throughout the recruitment process.
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
No relocation
VISA Sponsorship:
No
Travel Requirements:
50%
Flexible Work Arrangements:
Remote
Shift:
Not Indicated
Valid Driving License:
Yes
Hazardous Material(s):
n/a
Job Posting End Date:
07/10/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID: R402328
