About E-nangaabe-jig Health Services
Our Indigenous Primary Care Organization is dedicated to improving the health and wellbeing of Indigenous peoples, both in our local First Nation communities and those living in Urban and rural centres throughout Lambton County. Our team provides wholistic primary care that integrates clinical excellence with Indigenous knowledge, culture and traditions.
We are seeking an experienced Medical Office Assistant / Receptionist to join our growing team. The Medical Office Assistant / Receptionist will provide high-level administrative and organizational support. This role is essential in providing front-line administrative and client service support, ensuring welcoming, efficient, and culturally safe interactions for all clients accessing care.
Position Summary
Working in a culturally respectful and community-focused environment, the Medical Office Assistant / Receptionist is the first point of contact for clients and visitors. This role provides administrative and reception support to clinical and administrative teams, ensuring the smooth day-to-day operation of the clinic.
The successful candidate will be organized, discrete, compassionate, and detail-oriented, with strong interpersonal skills and a commitment to supporting Indigenous health and community wellness.
Key Responsibilities
Client Reception & Front Desk Services
- Greet clients, families, and visitors in a welcoming and respectful manner.
- Manage incoming calls, respond to inquiries, and direct calls appropriately.
- Schedule, confirm, and manage client appointments using electronic booking systems.
- Manage calendars, scheduling, and meeting coordination.
- Register clients, verify demographic and health information, and maintain accurate records.
- Coordinate client flow and notify clinical staff of arrivals.
Administrative & Clinical Support
- Maintain and update electronic medical records (EMR) and filing systems.
- Prepare and process patient charts, forms, referrals, and documentation.
- Support clinicians with administrative tasks such as faxing, scanning, and data entry.
- Maintain confidentiality and security of all client information in accordance with privacy legislation.
Office Operations
- Ensure reception and waiting areas are clean, organized, and welcoming.
- Monitor and order office and medical supplies as required.
- Process incoming and outgoing mail, faxes, and electronic communications.
- Support daily clinic operations and workflow efficiency.
Communication & Coordination
- Act as a liaison between clients, healthcare providers, and community partners.
- Provide clients with information about services, programs, and community resources.
- Support internal communication among team members.
- Support website social platform maintenance and correspondence
Administrative Operations
- Maintain organized files, records, and document management systems.
- Monitor deadlines, and follow-up related to referrals/ bookings.
- Support administrative processes related to organizational operations and initiatives.
Qualifications
Education
- Diploma or certificate in Medical Office Administration, Office Administration, or related field.
- Medical terminology training is required or strongly preferred.
- An equivalent combination of education and experience may be considered.
Experience
- Minimum 1–3 years of experience in a medical office, clinic, or healthcare administrative role.
- Experience using electronic medical record (EMR) systems is preferred. TELUS PS suites preferred.
- Experience in a primary care or community healthcare setting is an asset.
Skills and Competencies
- Excellent customer service and interpersonal skills.
- Strong organizational and time management abilities.
- Effective written and verbal communication skills.
- Attention to detail and accuracy in data entry and documentation.
- Ability to maintain confidentiality and handle sensitive information.
- Ability to work in a fast-paced, team-oriented environment.
- Proficiency in Microsoft Office Suite and scheduling systems.
Cultural Competency
- Knowledge of Indigenous cultures, traditions, and health priorities is an asset.
- Commitment to culturally safe, respectful, and inclusive service delivery.
Additional Assets
- Experience working with Indigenous communities or organizations.
- Familiarity with community health services and resources.
- Bilingualism or additional language skills are an asset.
- Experience in healthcare or primary care environments.
What We Offer
- Opportunity to contribute to meaningful improvements in Indigenous health and wellness.
- Collaborative and culturally respectful work environment.
- Competitive salary and benefits package.
- Professional development opportunities.
- Participation in a mission-driven organization serving community health needs.
Commitment to Indigenous Employment
We are committed to building a workforce that reflects the communities we serve. Preference may be given to qualified Indigenous applicants (First Nations, Métis, Inuit). Applicants are encouraged to self-identify.
How to Apply
Please submit your resume and cover letter outlining your interest and relevant experience to [email protected]
Application Deadline:
July 16th, 2026
AI-Assisted Content Disclaimer: This job posting was developed with the assistance of artificial intelligence (AI) to support drafting and improve clarity. The content has been reviewed, edited, and approved by our organization to ensure it accurately reflects the position, our values, and our commitment to providing culturally safe, community-centered primary healthcare services.
E-nangaabe-jig Health Services is an equal opportunity employer and we will accommodate your needs under the Human Rights Code. Upon individual request hiring practices will be modified to remove barriers to accommodate those with disabilities. If you require any accommodations to fully and fairly participate in the application, interview or selection processes, please contact Jillian Mullins at (519-328-2075) or ([email protected]) and we will endeavor to provide a suitable accommodation in a manner that takes into account your accessibility needs.
We thank you in advance for your interest in E-nangaabe-jig Health Services, however, only those applicants selected for an interview will be contacted. Any offers of employment to prospective employees are conditional upon successful completion and disclosure of a Police Records/Vulnerable Sector check.
Disclaimer
The information contained on this website is provided for general informational purposes only. All employment opportunities posted through the E-nangaabe-jig Health Services recruitment system are subject to the specific qualifications, skills, experience, and requirements outlined for each position.
Position requirements are established by the hiring department or program area within E-nangaabe-jig Health Services and are subject to all applicable employment legislation, regulations, and workplace requirements. This includes any relevant authorization to work in Canada and compliance with applicable government policies and legal obligations.
While E-nangaabe-jig Health Services strives to ensure that all information on this site is accurate and current, no guarantees are made regarding the completeness, accuracy, reliability, or timeliness of the information provided. Information is considered current only as of the date it is posted and may be updated, amended, or withdrawn without notice.
E-nangaabe-jig Health Services is committed to maintaining the privacy and confidentiality of all applicants throughout the recruitment process.
As an organization dedicated to providing culturally safe, inclusive, and equitable Indigenous primary health care services, E-nangaabe-jig Health Services is an equal opportunity employer. We welcome applications from qualified individuals of all backgrounds and encourage First Nations, Inuit, and Métis candidates to apply.
The information contained on this site is provided for informational purposes only and should not be interpreted as legal advice or relied upon for legal purposes.
Pay: $19.73-$22.39 per hour
Benefits:
- Extended health care
- On-site parking
- Paid time off
Application question(s):
- Do you identify as: First Nation, Métis, Inuit, or None of the Above?
Please describe your lived, cultural, community, or professional experience with Indigenous peoples and communities. Include any connections, work, volunteering, or community involvement.
Have you completed Indigenous cultural safety, cultural humility, or related training? Yes / No
If yes, briefly describe the training completed.
How would you rate your knowledge of Indigenous histories, cultures, rights, and contemporary issues in Canada?
Very knowledgeable
Somewhat knowledgeable
Limited knowledge
Please summarize your familiarity with the First Nation and Urban Indigenous communities served by this clinic.
Have you worked with, volunteered for, or participated in Indigenous-led organizations, programs, or initiatives? Yes / No
If yes, briefly describe your involvement.
Work Location: In person
