Who we are
Prokey Living, a division of Westbow Group offers professional, dedicated, and efficient property management services. Based in Chilliwack, BC with locations throughout Western Canada, we manage dozens of residential and commercial properties. Our residents, and the owners of the communities we manage, count on us to treat the communities we manage like our own. We are a company that prides ourselves on living up to our core values:
- We work hard, we work smart
- We build lasting value
- We are creative and innovative
- We have fun
- We care
- We act with integrity
About the role
Reporting to the Site Manager, the Maintenance Technician is responsible for handling day-to-day maintenance requests across residential properties, supporting tenant needs, and ensuring buildings are well maintained. This role involves a mix of reactive repairs and preventative maintenance, along with regular communication with tenants, team members, and contractors. The position plays a key role in delivering a positive tenant experience and maintaining the overall condition of the property portfolio.
What you’re great at
- Strong communication across email, phone, and messaging platforms.
- Problem-solving and diagnosing maintenance issues.
- Explaining technical issues clearly to tenants.
- Attention to detail and awareness across multiple buildings.
- Time management and prioritization.
- Professionalism and positive attitude.
- Strong safety awareness.
- Ability to work collaboratively with a team.
What you’ll be doing
- Respond to emergency repairs (e.g., water leaks, electrical issues, heating/cooling failures).
- Complete routine maintenance and inspections across building systems (HVAC, plumbing, electrical, appliances).
- Perform preventative maintenance (filters, equipment checks, alarms, lighting, etc.).
- Respond to tenant maintenance requests and communicate timelines clearly.
- Maintain tools, parts, and supplies inventory.
- Ensure equipment is safe and in working condition.
- Maintain general property upkeep including common areas and minor repairs (painting, patching, fixtures).
- Coordinate with contractors for specialized work when required.
- Support overall building condition and tenant experience.
What we’re looking for
- Minimum 5 years of experience in building maintenance, residential construction, or interior finishing.
- Experience in residential property management is preferred.
- Hands-on experience with carpentry, plumbing, electrical, and appliance repair.
- High school diploma required.
- Trade school preferred.
- Class 5 Power Engineering ticket is an asset (not required).
- Valid driver’s license and ability to travel between buildings.
- Ability to lift up to 60 lbs and perform physical tasks (climbing ladders, moving appliances, prolonged standing/walking).
- Basic understanding of boilers.
- Basic computer skills (Microsoft Office: Excel, Outlook, Teams).
- Ability to use or learn property management systems (e.g., Yuhu or similar).
What you can expect from us
- Medical and Dental benefits package
- RRSP Matching program
- Investment opportunities with Westbow Capital (https://westbowcapital.ca/)
- New home discounts
- Employee discount at Wodr Thermal Spa
- Professional development opportunities
- Supportive team and leadership staff
- Casual and energetic work environment
- Flexible work schedules
- Fun and inclusive company events
- Volunteer opportunities with Westbow Gives Back (https://westbowgivesback.ca/)
At Westbow our vision is to create a world where every person has the skills and opportunities to reach their greatest potential. We value our employees; we are creative and innovative, and we strive to build lasting value in all that we do. We offer a casual and flexible work environment, growth and development opportunities, investment matching and new home discounts.
If this sounds like an opportunity for you, apply today and join in on our fun and inclusive culture! Get the chance to volunteer and work on meaningful initiatives and build a career that builds you.
Westbow Group of Companies Ltd. may use technology, including AI-assisted tools, to support parts of our recruitment process by reviewing, organizing, and summarizing information you provide in your resume and application; this may include helping to assess job-related qualifications (e.g., relevant experience, education, skills, and responses). AI tools are used to assist in the recruitment process; all final hiring decisions are made by our team. Questions or concerns can be directed to [email protected] (mailto:[email protected]).
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