Sales BDC Representative - FFUN Cars Saskatoon
Permanent - Full-Time
Ready to build a career, not just take another job? At FFUN Cars Saskatoon, we’re all about growth, energy, and creating FFUNtastic customer experiences from the very first hello.
We’re looking for a Sales BDC Representative who is confident on the phone, quick with follow-up, organized with customer information, and excited to help turn online leads, calls, and inquiries into booked appointments for our dealership sales teams.
As one of Canada’s Best Managed Companies, FFUN Group is on a mission to create 10 million FFUNtastic experiences, and our BDC team plays a huge part in making that happen. You’ll be the first point of contact for many customers looking for their next vehicle, helping guide them through the early stages of their buying journey and connecting them with the right sales team.
No dealership or call centre experience? No problem. If you love people, enjoy fast-paced work, and are motivated by results, we’ll help train you to shine.
What you’ll be doing:
- Actively engage existing customers through outbound calls, emails, and text communication to generate applications and booked appointments
- Respond to incoming sales leads and customer inquiries in a timely and professional manner
- Connect with prospective customers to understand their needs, vehicle interests, budget, and timeline
- Re-engage past customers, missed opportunities, and unsold showroom traffic to create new opportunities
- Use CRM tools to accurately capture customer information, track activity, and manage follow-ups
- Maintain consistent outbound activity focused on appointment setting and lead conversion
- Collaborate with sales teams to support daily appointment targets
- Promote inventory, offers, and financing options to create customer interest
- Book, confirm, and follow up on sales appointments to ensure high show rates
- Provide a professional, friendly customer experience in all interactions
What we're looking for:
- Ability to prioritize, multi-task, and handle deadlines and high-pressure situations
- Customer service guru, in other words a people person
- Excellent verbal and written English communication skills
- Computer literate and telephone savvy
- Passion for teamwork
- Organization skills
- Inspire others, so the sum of the whole becomes greater than its parts
- Have a passion for growth and advancement
- Bonus points if you have call center experience
Why FFUN:
- Annual Salary: $36,000-$60,000 plus bonus based on performance metrics
- Group Retirement Savings Plan -Employer-Employee matched contributions because we care about your future financial security
- Employee Discounts –Get excited with exclusive discounts, not just on vehicles, but also on service, repairs and parts.
- Training & Development–Buckle up for an exciting ride! Joining us is like stepping onto a rocket ship of learning opportunities in a turbo-charged industry.
- Corporate Gym Membership Rates -Get your fitness on with corporate gym membership rates that won't break the bank. Flex those muscles, both at work and at the gym.
- Health & Dental–Stay healthy and smile bright with our comprehensive health and dental plans. We've got you covered inside and out.
- Giving Back –From Hospital Foundations to local sports teams, we want everyone to have a little more FFUN in their lives.
What it's really like to work here.
The FFUN Group is Canada’s fastest growing motor and recreational group retailer with nearly 25 locations throughout Saskatchewan, Manitoba and Ontario. We bring FFUN to life and are fuelled by amazing people, representing all of your favourite brands of automotive and recreational vehicles.
At FFUN we recognize that life is short and that it goes by in the blink of an eye. We can help people make the most of their lives by having fun, at any age. We offer great career opportunities, excellent pay programs, terrific benefits, corporate support, training and an amazing culture defined by our core values: Driven to Grow, Team Player, FFUN Attitude and Down to Earth
Ready to Join Us?
If this sounds like the opportunity you’ve been waiting for, we’d love to meet you! Our application process is quick and easy—just a few clicks!
At FFUN Group, we’re committed to providing a barrier-free, unbiased, and equitable hiring experience. If you require accommodations, please contact our recruitment team at [email protected].
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