AlarmTek is growing our technical team again!
You:
- Are self-directed who will fully execute all tasks.
- Can provide exceptional customer service.
- Can follow technical instruction manuals and guide others to a resolution.
- Ability to communicate effectively in English, both verbally and in writing.
- Highly developed organizational skills.
- Have exceptional attention to detail.
- Have proven ability to multitask, prioritize, and positively contribute in a fast-paced, changing environment.
- Take initiative in problem solving.
- Located in Saskatoon.
We:
- Are a fast-growing company that will challenge you to grow with us.
- Provide cutting edge technology to complete your job efficiently and effectively.
- Will provide horizontal and vertical growth opportunities.
- Foster a positive work environment that you will love to come to every day.
- Empower you to achieve your goals and grow professionally.
- Provide an open-door policy for questions and answers.
Responsibilities:
- Assisting customers by answering questions and troubleshooting issues
- Answering phones and assisting with office duties
- Confirming appointments with customers
- Managing voicemail and email customer requests
- Booking service appointments
- Troubleshooting Customer issues over the phone
- Helping with CRM and technical issues for office staff
- Additional tasks as required
Hours:
- evenings
- weekends
Remote Work:
- Not available.
Job Types: Full-time, Permanent
Pay: $16.24-$21.89 per hour
Experience:
- Customer service: 3 years (required)
- Technical support: 2 years (required)
Language:
Location:
Work Location: In person
