Saskatoon, Sk Call center representative Jobs – 2 Openings This Week

Inside Sales Associate
ECCO Supply —Saskatoon, SK
- Full-time
- CRM software
- Customer service
- Engineering
- Disability insurance
- Dental care
Quick apply
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- Full-time
- Computer literacy
- English
- Data entry
- Dental care
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Inside Sales Associate
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Inside Sales Associate

ECCO Supply
Saskatoon, SK

Quick apply

Job details

Full-time
3 days ago

Benefits

Extended health care
Disability insurance
Dental care
Life insurance
On-site parking

Skills

CRM software
Sales skills (Interpersonal skills)
Pricing
Data management software
Customer service
Engineering
Mechanical Engineering
Microsoft Office
High school diploma or GED
Cross-selling
Inside sales
Sales orientation
Customer service orientation
Data entry
Outbound calling
Business
Communication skills
Client interaction
Team coordination

Full job description

ABOUT OUR COMPANY:

For 60 years, The ECCO Group™ has enjoyed continual growth, and our manufacturing division leads the market for sheet metal HVAC products in Western Canada. Our ECCO Supply™ division is a full-service wholesale distributor of Heating, Ventilation and Air Conditioning (HVAC) supplies and equipment. With sales branches located in centers throughout Western and Central Canada, we are expanding our team with individuals eager improve customer experience and drive significant market growth.

ABOUT THE POSITION:

The Inside Sales Associate will work co-operatively with the Project & Account Managers, Outside Sales, and Estimation teams to grow existing customers, generate new customers, and meet or exceed sales targets while increasing customer satisfaction. The Inside Sales Associate will perform all duties in a timely and orderly fashion to the best of their abilities and with the utmost due care, integrity and professionalism.

RESPONSIBILITIES:

Handle follow up telephone sales calls professionally, courteously, and as efficiently as possible
Secure written purchase orders from customers to be processed by the Project & Admin teams
Record all findings in the CRM and supporting tools to properly track and report sales activity
Educate customers on features and benefits of products in order to improve related sales and customer satisfaction; as well as assist with quotes and pricing of jobs when needed
Increase sales, margin and average order size by means of cross-selling, upselling, add-on sales and offering promotional sale items, and providing high value interactions with customers
Assist in trade shows offered by ECCO Supply or suppliers from time to time
Coordinate follow-up and sales activities with Outside Sales & Account Manager Representatives
Maintain an up-to-date sales data base with pricing and specifications

ABOUT THE IDEAL CANDIDATE:

2+ years in the HVAC industry, demonstrating sales acumen with sales experience
Excellent communication skills; high energy, enthusiastic with proven people skills and ability to work as part of a team and independently with a solution-oriented mindset
Ability to meet deadlines and prioritize is critical to customer success and personal growth
Degree or diploma in Mechanical Engineering or Technology, Construction Project Management, or an equivalent combination of education, training, and experience is an asset.
Work with a high degree of emotional intelligence and business integrity internally & externally
Proficient in MS Office and skilled in using task tracking software to manage multiple priorities
Willingness to attend educational seminars and courses to supplement existing knowledge and stay up-to-date with evolving technology and business practices
Quick learner with the ability to adapt to new software packages / tools as required by the role

Job Type: Full-time

Benefits:

Dental care
Disability insurance
Extended health care
Life insurance
On-site parking

Application question(s):

Are you legally authorized to work in Canada? Yes or No
Are you familiar with sheet metal products? Yes or No

Education:

Secondary School (required)

Experience:

Inside Sales: 2 years (required)

Work Location: In person

Quick apply

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call center representative jobs in saskatoon, sk

Inside Sales Associate

BDC Service Representative - FFUN Group

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