Location Saskatoon, Saskatchewan, Canada Category Hospital Support Roles Job Id R-247716 Job Type Full time
Central Animal Hospital is currently welcoming a customer service-focused Veterinary Reception, Client Care to join our team. This full-time opportunity includes a range of responsibilities that directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for, and appreciated!
Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
Scheduling and confirming appointments.
Placing outbound calls for follow-ups and reaching out to prospective clients.
Presenting and explaining fees, including processing payments.
Recommending, selecting, and obtaining products and services, including prescriptions.
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
Managing medical records, charts, reports and correspondence.
Hospital maintenance (including removal of animal waste) and ensuring that the facility is neat and clean at all times—both inside and outside.
What We Can Offer You!
RRSP Employer 5 % Match Program – saving for your future just got easier!
VCA Canada RRSP Student Loan - Ask us more!
A caring culture of Wellness and Appreciation!
Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
Competitive wages and health/dental benefits!
Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
Annual uniform allowance
Exceptional career development: there is room to grow here!
Referral Bonus Rewards
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
Extra perks like shopping discounts and cool wellness apps!
Our Story
VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.
In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers. Most recently, we received 2026 Great Place to Work® Certification™ Canada.
Join us!
VCA is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance please let us know.
If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
