sault ste. marie, on service writers Jobs – 2 Openings This Week

Service Writer
Bud Robinson Motorsports —Sault Ste. Marie, ON
- $18.50–$22.00 an hour
- Full-time
- Mechanic experience
- Sales
- Customer service
- Store discount
- Dental care
Quick apply
9d
360 Writer
Cadence Leadership + Communication —Canada
- $60,000–$70,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Paid time off
- Work from home
Quick apply
11d

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360 Writer
Cadence Leadership + Communication —Canada
The Writer also serves as an editor for the remining writers, supports onboarding and coaching of new writers, and contributes to departmental development…
$60,000–$70,000 a year
Quick apply
11d

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Auto Technician / Service Advisor (Bilingual and 310s Red Seal Licensed) – Remote
Concentrix —Oshawa, ON
And we’ll invest in YOU to aid in your career path and in your personal development. The Bilingual Auto Technician / Service Advisor engages with customers…
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Service Advisor - Chinese Speaking
Markville Ford Lincoln —Unionville, ON
Ensure all paperwork, including repair orders and invoices, is completed accurately. Greet customers in a friendly and professional manner.
$60,000–$85,000 a year
Quick apply
11d

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Service Writer

Bud Robinson Motorsports
Sault Ste. Marie, ON

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Job details

Permanent | Full-time
9 days ago

Benefits

Store discount
Extended health care
Dental care
Paid time off
Vision care
Life insurance
On-site parking

Skills

Automotive repair
Mechanic experience
Sales
Customer service
Upselling
Customer relationship management
Organizational skills
Cash handling
Communication skills
Dealership experience
Mechanical knowledge

Full job description

Overview
We are seeking a dedicated and detail-oriented Service Writer to join our power sports and automotive dealership team. The ideal candidate will serve as the primary point of contact for customers needing vehicle service, ensuring a seamless experience from intake to vehicle pickup. This role combines excellent customer service skills with automotive knowledge to facilitate repairs, upsell services, and maintain strong client relationships. Prior dealership or mechanic experience is preferred, but a strong mechanical knowledge and passion for power sports and automotive repair are essential. The Service Writer plays a vital role in supporting the service department’s operations and contributing to customer satisfaction.

Duties

Greet customers promptly and professionally upon arrival, understanding their vehicle concerns and service needs
Write detailed repair orders by accurately documenting customer complaints and vehicle issues
Communicate effectively with technicians regarding repair requirements and timelines
Provide clear explanations of recommended services and repairs to customers, ensuring transparency
Upsell additional services or maintenance based on customer needs and vehicle requirements
Handle cash transactions accurately, including processing payments and issuing receipts
Maintain organized records of service orders, customer interactions, and vehicle histories
Follow up with customers post-service to ensure satisfaction and address any concerns
Assist with scheduling appointments and managing the flow of vehicles through the service department

Skills

Previous dealership experience or mechanic background is highly desirable
Strong mechanical knowledge of vehicle systems and repairs
Excellent customer service skills with the ability to communicate technical information clearly
Sales aptitude with experience in upselling services effectively
Proficiency in cash handling and basic administrative tasks
Ability to work efficiently in a fast-paced environment while maintaining attention to detail
Strong organizational skills with the ability to multitask and prioritize responsibilities effectively

This position offers an opportunity to be an integral part of a professional automotive team dedicated to delivering exceptional service. The successful candidate will possess a blend of technical understanding, sales capability, and customer-focused communication skills to thrive in this role.

Pay: $18.50-$22.00 per hour

Benefits:

Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Store discount
Vision care

Work Location: In person

Quick apply

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