Join Our Winning Security Team as a Mobile Patrol Supervisor!
Wincon Security is seeking a dedicated and experienced Mobile Patrol Supervisor to oversee the daily operations of our mobile department. As a key member of our team, you will play an important role in ensuring the highest standards of service, safety, and security for our clients.
At Wincon, we are committed to investing in our employees and supporting your professional growth through ongoing training and development opportunities. Our mission is to proactively protect the investments and assets of our commercial clients and residential communities as if they were our own.
We achieve this through our dedication to client satisfaction, continuous training, and investment in advanced, innovative security technology. Join a team where your skills, leadership, and commitment make a meaningful impact every day.
Why work with Wincon?
- Competitive Wages: $21 per hour
- Health and Benefits: Comprehensive package options
- Thorough Training: Comprehensive new hire training
- Career Advancement: Opportunities for growth based on performance
- Continuous Professional Development: Training initiatives and employee recognition programs to support your career growth
- Hours & Shift Schedule: Monday to Friday 8:00PM – 4:00AM or 9:00PM – 5:00AM (Shift hours may vary based on operational requirements, and flexibility is required)
Job duties as a Mobile Patrol Supervisor:
- Conduct spot checks, respond to alarms, tag automobiles, and perform other tasks using Wincon's company vehicle
- Patrol assigned areas on foot to ensure customer, employee, building, and equipment security
- Write daily reports and maintain a record of incidents and activities in logbooks as required
- Act as first point of contact for all after-hours client and field staff inquiries
- Respond to major incidents on properties and aid mobile staff with managing the situation (e.g. fire, flood, medical issue and criminal activity)
- Ensure the company vehicle is in working order by completing an inspection checklist at the beginning and end of each shift
- Create weekly run sheet when required for mobile team
- Maintain accuracy of mobile monthly billable hours spreadsheet
- Conduct monthly, semi annual and annual evaluation meetings with the mobile team
- Maintain safe and healthy work environment for staff by establishing and enforcing standards and adhering to legal regulations
- Accomplish department objectives by supervising staff and organizing and monitoring work processes
- Assist in generating and implementing SOPs, policies and procedures for the mobile department
Job Qualifications:
- Valid Ontario Security Guard License in good standing
- Valid First Aid and Level "C" CPR certification
- Must be able to walk, run, stand for extended periods of time, in addition to climbing stairs
- Ability to obtain and maintain MLEO certification (Municipal Law Enforcement Officer) is required
- Minimum 3 years of professional security experience
- Minimum 1 years of supervisory or team lead experience
- Excellent customer service, interpersonal, and communication skills (verbal & written)
- Must be able to walk, run, stand for extended periods of time, in addition to climbing stairs
- Able to work independently without close supervision
- Strong interpersonal, troubleshooting and customer service skills
- Skilled in performing building security and lock procedures
- Must possess a valid G license or equivalent
- Must be 25 years or older (for automobile insurance purposes)
- Must provide Driver’s Abstract, without demerit points, dated within 30 days of hiring
- Must possess own automobile insurance
- Must be able to meet and maintain any applicable provincial licensing requirements for mobile security guards.
- Proficiency in verbal and written English is required.
- Other industry recognized certifications or experience is an asset
About Wincon Security
For over three decades, Wincon Security has proudly served retail, commercial, residential, and industrial clients throughout the GTA. As an integrated solutions provider, we’re committed to leveraging advanced technology and exceptional talent to set a gold standard in security services.
Accessibility Commitment:
Wincon Security is an equal-opportunity employer. If you require accommodations during any stage of the recruitment process, please notify our Recruitment Department, and we will work with you to meet your needs in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Note: While we appreciate all applicants, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $21.00-$22.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
Application question(s):
- This position requires overnight availability. Are you available to work Monday to Friday night shifts (approximately 8:00PM–4:00AM or 9:00PM–5:00AM), with flexibility to adjust hours based on operational needs?
- This position requires operating a company vehicle. Due to insurance requirements, successful candidates must be 25 years of age or older. Do you meet this requirement?
- Do you primarily drive or take transit?
- Do you have experience conducting mobile patrols using a company vehicle, including completing incident reports?
Experience:
- Security: 3 years (required)
- Supervising: 1 year (required)
Licence/Certification:
- Security Guard Licence (required)
- Class G Licence (required)
Work Location: In person
