sherwood park, ab care concierge Jobs – 15 Openings This Week

Care Concierge
Shoppers Drug Mart / Pharmaprix —Stony Plain, AB
- $16–$18 an hour
- Part-time
- Microsoft Outlook
- Customer service
- Communication skills
2d
Bilingual Care Coordinator / Coordonatrice de soins bilingue
Modern Menopause —Edmonton, AB
- $25 an hour
- Part-time
- Remote
- Bilingual
- Customer service
- English
- Paid time off
Quick apply
Concierge Service Case Manager
HUB International —Edmonton, AB
- $65,000–$70,000 a year
- Full-time
- Hybrid work
- Customer service
- High school diploma or GED
- Analysis skills
- Disability insurance
- Tuition reimbursement
VIP Executive Host
Penn Interactive —Edmonton, AB
- $80,000–$100,000 a year
- Remote
- Microsoft Excel
- Sales
- Customer service
Quick apply
Registered Nurse
Direct Health Solutions —Edmonton, AB
- From $50 an hour
- Part-time
- High school diploma or GED
- Travel
- Organizational skills
- Mileage reimbursement
- Dental care
Quick apply
1d
Homeowner Experience Specialist
Qualico Developments Canada Ltd. —Edmonton, AB
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Store discount
- Wellness program
Quick apply
Licensed Practical Nurse (LPN) – (Casual)
New Day Homecare —Edmonton, AB
- $32–$38 an hour
- Weekends as needed
- In-person
- Nursing
Quick apply
6d
Integrated Project Delivery Coach
Stok —Edmonton, AB
- $80,000–$143,000 a year
- Full-time
- Remote
- PMP
- Project management
- Travel
- Disability insurance
- Dental care
Senior Manager, Assurance (Audit)
Doane Grant Thornton —Edmonton, AB
- Full-time
- Accounting
- Communication skills
- Profit sharing
High Performance Manager
Altea —Edmonton, AB
- CPR Certification
- First Aid Certification
- Leadership
Quick apply
Senior Accountant, Assurance (Audit)
Doane Grant Thornton —Edmonton, AB
- Full-time
- Microsoft Office
- Analysis skills
- Accounting
- Profit sharing
Senior Manager, Privately Held Business Group
Doane Grant Thornton —Edmonton, AB
- Full-time
- Leadership
- Profit sharing
Nurse Practitioner
Direct Health Solutions —Edmonton, AB
- From $65 an hour
- Part-time
- CPR Certification
- High school diploma or GED
- Organizational skills
- Mileage reimbursement
- Dental care
Quick apply
1d
Manager, Privately Held Business Group
Doane Grant Thornton —Edmonton, AB
- Full-time
- Hybrid work
- Accounting
- Communication skills
- Profit sharing

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Care Concierge

Shoppers Drug Mart / Pharmaprix
Stony Plain, AB

Apply Now

Job details

Part-time
2 days ago

Skills

Microsoft Outlook
Customer service
Communication skills
Time management

Full job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

The Care Concierge plays an integral role in seamlessly integrating the new Pharmacy Care Clinic features into current service offerings and improved pharmacy workflow as well as creating a positive experience for patients accessing pharmacy care clinic services.

The Care Concierge will receive, welcome, and check-in patients to the pharmacy care clinics for their pharmacy services appointments. This role will promote the PC Health app to patients, and coordinate with pharmacists on duty to ensure the pharmacy care clinic runs smoothly

DUTIES AND RESPONSIBILITIES:

Customer Service:

Create a positive experience for patients accessing clinic services
Facilitating patient intake by verifying health card details, providing patient registration forms, and creating or verifying patient profiles in the internal system
Raise awareness of pharmacy care clinic services available to patients and answer their questions
Set patient expectations as to process and wait times
Help patients navigate the space and services
Assist pharmacist and patients with filling out paperwork
Adhere to all confidentiality and privacy requirements
Drive uptake of PC Health App with customer and patients

Administration

Manage patient appointments through the internal booking scheduler and ensuring all appointments are scheduled appropriately

Check-out patients, including booking of follow up appointments and processing out of pocket payments for pharmacy services, where applicable.
Maintain accurate patient records in accordance with the College standards (i.e., Accuro EMR, Healthwatch and MedMe)
Complete start of day / end of day checklists for the Pharmacy Care Clinic

Skills and qualifications:

Experience working in a retail pharmacy, as a pharmacy assistant or previous experience working in a medical clinic, ideally a family practice clinic
Outstanding customer service skills and the ability to consistently produce positive interactions with patients
High professional standards and a strong track record of and commitment to maintaining patient confidentiality
Excellent interpersonal and communication skills both on the phone and in-person
Demonstrated problem-solving skills and ability to make informed decisions
Ability to identify patients who can benefit from pharmacy care clinic services support
Ability to maintain composure and focus on the patient in challenging situations
Proven ability to adhere to processes and procedures and strong detailed orientation
Strong time management and organization skills and the ability to prioritize numerous tasks in a fast-paced environment
Proficient with Microsoft Outlook and a comfortable learning new systems / software, technologies
Work cross functionally with pharmacy team members to deliver exceptional customer service through teamwork and collaboration

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Hiring Range / Échelle salariale à l’embauche :

$16.00 - $18.00 / 16,00$ - 18,00$ (per hour / de l’heure)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for a newly created position. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste nouvellement créé. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#EN

#FS #PHARM #AB

Apply Now

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care concierge jobs in sherwood park, ab

Care Concierge

Bilingual Care Coordinator / Coordonatrice de soins bilingue

Concierge Service Case Manager

VIP Executive Host

Registered Nurse

Homeowner Experience Specialist

Licensed Practical Nurse (LPN) – (Casual)

Integrated Project Delivery Coach

Senior Manager, Assurance (Audit)

High Performance Manager

Senior Accountant, Assurance (Audit)

Senior Manager, Privately Held Business Group

Nurse Practitioner

Manager, Privately Held Business Group

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