Are you a confident leader with a passion for aquatics, customer service, and team development? Join the team at Kinsmen Leisure Centre as a Lifeguard IV, where you'll play a key role in leading aquatics operations, mentoring staff, and creating outstanding experiences for residents. You'll support and develop a large team of part-time employees, help ensure safe and efficient facility operations, and contribute to a positive, customer-focused environment.
Working as part of a collaborative supervisory team, you'll combine your technical expertise with strong leadership, communication, and relationship-building skills to exceed expectations and make a meaningful impact every day.
This posting is for 1 temporary full-time position up to 18 months
Key Responsibilities:
- Lead and support a high-performing aquatics team, providing direct supervision to the Lifeguard III and indirect supervision to approximately 35–40 Lifeguards I & II and Recreation Attendants
- Mentor and guide Lifeguard III staff in addressing performance-related matters, while contributing to meaningful performance review conversations that support the growth and success of part-time staff.
- Develop and manage staff schedules using workforce management software to ensure operational coverage and service excellence
- Champion workplace health and safety by completing OH&S responsibilities, promoting safe work practices, and ensuring staff receive appropriate training and ongoing support
- Partner with the Operations Technician to address mechanical and operational issues at Kinsmen Leisure Centre and Broadmoor Spray Park during the summer season
- Coordinate maintenance and repair activities with internal and external trades to ensure aquatic systems remain safe, reliable, and operational
- Oversee aquatic operations to ensure compliance with Alberta Health regulations, industry standards, and organizational policies and procedures
- Deliver exceptional customer service by responding to inquiries, concerns, and feedback in a professional, timely, and solution-focused manner
- Support budget oversight by monitoring operational expenditures, contributing to monthly variance reporting, and assisting with staffing, equipment, chemical, and supply management
- Provide ongoing leadership and direction to the aquatics team, including maintaining operational procedures, checklists, and facility documentation
- Work with the Lifeguard III to plan, coordinate, and facilitate staff meetings, training sessions, certifications, and professional development opportunities for part-time lifeguard and recreation attendant staff
- Respond confidently to emergencies, providing first aid, emergency care, and operational leadership during critical incidents
- Build strong relationships with facility teams, Corporate Health and Safety, Central Services, and other stakeholders to support purchasing, incident investigations, and operational objectives
- Procure equipment, chemicals, and operational supplies through Oracle to support efficient day-to-day facility operations
Contribute as a member of the facility's supervisory team, helping to drive continuous improvement, collaboration, and a positive workplace culture
-
Qualifications and Skills:
- Diploma (degree an asset) in Recreation, Business Administration or a related field
- 5 years of lifeguarding experience with a minimum of 4 years supervisory experience
- Experience in software programs: When to Work, Intelli, iTrak, Oracle, Asset Planner, and MS Office Suite
- Able to effectively lead, train, motivate and supervise a fulltime supervisory staff members and assist them in the supervision of large diverse part-time staff
- Sound knowledge of occupational health and safety, public health standards and provincial swimming pool operational guidelines
- Critical thinking and facilitation skills
- Attention to detail, big picture thinking and problem-solving skills
- Strong communication skills with excellent public relations and customer service skills
- Mechanical aptitude and general building/pool system knowledge, able to trouble shoot operational issues
- Current certification in:
- National Lifeguard Award
- Aquatic Emergency Care
- CPR/AED
Pool Operator level I and II (preferred)
-
Conditions of Employment:
- Submission of a Satisfactory Criminal Record Check
- Ability to perform physical labour as part of the job duties and stand/walk for extended periods of time
Available to work a Sunday through Thursday schedule, including at least 1 evening shift per week. Schedule may vary during shutdown periods. On-call availability to support part-time staff outside of regular working hours.
-
Who We Are:
Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, collaboration, and accountability.
Why Join Strathcona County: (depending on position)
- Competitive salary and comprehensive benefits package, which includes:
- Extended health and dental coverage
- Health and wellness spending account
- Life and disability insurance
- Retirement and pension programs
- Earned day off program
- Employee and family assistance program
- Commitment to employee development, through internal and external training and development opportunities
Well-being programs and a safety culture focused on physical and psychological health in the workplace
-
Equivalencies of education and experience may be considered.
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
