smiths falls, on night auditor Jobs – 1 Openings This Week

Hotel Night Auditor
Econolodge —Smiths Falls, ON
- $17.60–$18.60 an hour
- Weekends as needed
- Bar
- Heavy lifting
- Customer service
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Hotel Night Auditor

Econolodge
Smiths Falls, ON

Quick apply

Job details

Full-time

Skills

Heavy lifting
Financial auditing
Customer service
Accounting
Organizational skills
Front desk
Computer skills
Hotel experience

Full job description

Department: Front Office
Reports To: Front Office Manager / General Manager
Employment Type: Full-Time / Part-Time
Shift: Overnight (typically 11:00 PM–7:00 AM)

Position Summary

The Night Auditor is responsible for overseeing the front desk during overnight hours while ensuring the accuracy and completion of daily financial and operational reporting. This role combines guest service responsibilities with accounting functions, including balancing daily transactions, preparing reports, and maintaining hotel security and operational standards overnight.

Key ResponsibilitiesGuest Services

Welcome and assist guests with check-ins and check-outs during overnight hours
Handle guest requests, inquiries, concerns, and complaints professionally
Answer telephone calls and respond to reservations inquiries
Process room changes, extensions, and special requests
Provide information about hotel amenities, services, and local attractions
Deliver exceptional customer service and maintain a positive guest experience

Night Audit & Financial Duties

Complete the nightly audit process and close out daily business transactions
Balance cash drawers, credit card transactions, and payment records
Reconcile room revenue, restaurant/bar charges, and miscellaneous postings
Verify accuracy of room rates, occupancy, and billing information
Generate and distribute daily financial and operational reports
Investigate and resolve discrepancies in guest accounts or system postings
Prepare reports for management review

Operational Responsibilities

Maintain accurate guest records and reservations
Monitor hotel activity and ensure overnight security procedures are followed
Conduct property walk-throughs as required
Coordinate with housekeeping, maintenance, and management regarding overnight issues
Prepare front desk for morning operations and shift turnover
Maintain cleanliness and organization of front desk and lobby areas

Administrative Duties

File and organize paperwork and reports
Process end-of-day system procedures
Update logs and communicate important information to management and incoming staff
Ensure confidentiality of guest and company information

Qualifications

Previous hotel front desk or customer service experience preferred
Night audit experience considered an asset
Experience with hotel PMS systems (Opera, Maestro, SynXis, Choice Advantage, etc.) preferred
Strong computer and cash-handling skills
Basic accounting and reconciliation knowledge
Excellent communication and problem-solving abilities
Ability to work independently with minimal supervision
Strong attention to detail and organizational skills

Physical Requirements

Ability to stand and walk for extended periods
Ability to lift up to 25 lbs if required
Ability to work overnight shifts, weekends, and holidays

Core Competencies

Guest-focused mindset
Accuracy and attention to detail
Reliability and accountability
Time management
Problem solving under pressure
Professional communication

Job Type: Full-time

Pay: $17.60-$18.60 per hour

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

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