South Calgary, Alberta Sme vmware vsphere & vcenter,vmware vsan Jobs – 3 Openings This Week

SME - Vmware vSphere & vCenter,VMware vSAN
HCLTech —Calgary, AB
- Customer service
- Analysis skills
- Mentoring
Sr Platform Specialist
Rogers Communications —Calgary, AB
- Weekends as needed
- PMP
- In-person
- No travel
- Dental care
- Paid time off
2d

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Storage patching SME
Cognizant —Toronto, ON
SNIA Storage Networking certification (SCSN-E) — plus. Plan and execute controller firmware/microcode, array OS (e.g., NetApp ONTAP), and HBA/driver patching…
$60,000–$85,000 a year
7h
Sr IT Operations Analyst-Cisco UCS & VMware
TD Bank —Mississauga, ON
Oversee the design, development and implementation of solutions in partnership with application leads and architects.
$81,600–$115,200 a year
11h

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SME - Vmware vSphere & vCenter,VMware vSAN

HCLTech
Calgary, AB

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Job details

Skills

ITIL Certification
Incident management
Customer service
Analysis skills
Stakeholder coordination
Report and presentation preparation
IT support
Mentoring
Written report writing
Customer service orientation
VMWare
Capacity planning
Root cause analysis
Communication skills
vSphere
Client interaction
vCenter
Analytics

Full job description

Calgary, Alberta
Job Summary
As a Subject Matter Expert in Support and Operations, you will play a crucial role in ensuring the timely resolution of escalations and incidents, adhering to SLA and quality standards. Your expertise in VMware technologies will drive customer satisfaction and operational excellence while fostering effective communication among stakeholders.
Key Responsibilities
1. Analyze And Resolve Escalated Incidents Utilizing Vmware Vsphere And Vcenter To Ensure Compliance With Slas And Maintain High-Quality Standards.
2. Mentor Team Members And Administrators In Vmware Vsan Best Practices, While Preparing Standard Operating Procedures (Sops) And Maintaining Comprehensive Documentation To Enhance Team Knowledge.
3. Validate Change Order Implementation Plans And Ensure Human Error Compliance, Actively Participating In Capacity Planning Discussions To Optimize Resource Allocation.
4. Engage In Customer Meetings To Gather Feedback And Understand Issues, Ensuring Positive Customer Experiences And Satisfaction Through Effective Resolution Strategies.
5. Conduct Thorough Analyses, Including Root Cause And Trend Analysis, And Generate Reports To Present Performance Insights And Recommendations To Key Business Stakeholders.
Skill Requirements
1. In-Depth Knowledge Of Vmware Vsphere And Vcenter
2. Proficiency In Vmware Vsan And Related Technologies
3. Strong Analytical Skills For Incident Resolution And Performance Analysis
4. Excellent Communication Skills For Stakeholder Engagement And Mentoring
5. Familiarity With Documentation Practices And Sop Development

Other Requirements
1. Vmware Certified Professional (Vcp) Certification Is Preferred.
2. Itil Foundation Certification Is Optional But Valuable
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sme vmware vsphere & vcenter,vmware vsan jobs in south calgary, alberta

SME - Vmware vSphere & vCenter,VMware vSAN

Sr Platform Specialist

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