Attendance: Remote
Employment Category: Intermediate Professional
Type of Contract: Permanent
Making home ownership dreams come true
Optimum Mortgage, a National Bank of Canada company, is a full-service lender providing personalized borrowing solutions to meet our clients needs. We offer a variety of products, including flexible alternative mortgage solutions, for clients who may not fit within traditional guidelines, including those who are self-employed, commissioned or with bruised credit.
Optimum Mortgage team is currently seeking full time Underwriting experts to join our team! Our Mortgage Underwriters are proud of their “Resolution and Customer Service” badges earned. They are consistently focused on personal and professional growth. A successful candidate with Optimum Mortgage will display evaluation skills of risk using established criteria and current legislation guidelines. Creative underwriting with a customer driven mind. Mortgage solutions is how we think, and clients appreciate our Underwriting Experts for it!
Your role:
- What is the “Underwriter Expert”. Provide analytical, detail-oriented evaluations, to produce strong credit decisions on sophisticated and complex Alt A mortgage applications
- Sales Oriented. Establishing profitable and low risk parameters for loans, pricing, terms, and conditions with mortgage loans while valuing internal and external client successes
- Risk Appetite. Maintain and excel in vigilance within the market risk appetite while adhering to National Bank policies.
- Compliance. Ability to efficiently analyze and evaluate supporting documentation provided by clients and brokers while staying in sync with industry compliance obligations including Privacy, Anti-Money Laundering/Anti-Terrorist financing, Internal Fraud Policies and KYC
- Innovative Solutions. Go beyond and hold high regard to creatively invent flexible and unique solutions for clients while maintaining adherence to NBC policies and guidelines
- Mentor. Offer mentorship to support Mortgage Documentation Officers
- Composure. Maintaining day to day operations in an exciting paced, sales and client focused environment
Your Team:
As part of a client-focused team, you'll be dedicated to providing exceptional service and delivering the best outcomes for clients, regardless of their financial background. With the support, training, and resources to grow, you'll make a real impact while advancing your career. Reporting to the Manager, Mortgage Underwriting you will be joining a dynamic group of underwriters.
Requirements:
- Education. Post secondary in commerce, finance or business or equivalent experience
- Understanding. Minimum five years of ‘Alt A’ underwriting/ lending.
- Alt A underwriting experience is a must
- Bilingual Communication. Fluent in both English and French
- Expertise. Understanding of Insurer (CMHC and Sagen) guidelines
- Skills. Solid computer savvy and application skills (Word, Excel etc.)
- Relationship Builder. Outstanding and effective interpersonal and customer service skills. Demonstrated communication via email and telephone. Adjudicate Broker originated 'Alt A’ credit applications
- Emphasis. Steady ability to thrive within a sophisticated and diverse organizational environment - balancing multiple tasks simultaneously with composure and humour, under pressure
- Time Management. Attentive to preserving efficient turnaround time with a strong attention to detail, in processing all documentation, applications and ensuring referral sources are receiving exceptional communication.
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and family assistance program
- Preferential banking services
- Involvement in community initiatives
- Telemedicine service
- Virtual sleep clinic
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.
Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?
Join us!
Additional required languages: English, French
Skills: Bilingual Communications, Communication, Diversity & Inclusion, Driving Results, Emotional Intelligence, Residential Mortgages, Teamwork, Accountability, Client-focused, Empathy, Initiative, Learning Agility, Resiliency, Humility
