Our Mission
At Jungle Jim’s, our mission is to provide our Guests with a fun-filled atmosphere where positive, memorable experiences are created every day. We strive to exceed expectations with great food, impeccable service, and a vibrant, positive energy.
By working together as a dedicated team, we aim to go above and beyond, ensuring every visit leaves a lasting impression.
Position Summary
The General Manager is responsible for the overall success of the restaurant, overseeing daily operations, financial performance, staff leadership, guest satisfaction, and brand standards. This role requires a strong hospitality leader who thrives in a fast-paced environment and leads by example.
Key Responsibilities
Operations & Guest Experience
- Oversee all day-to-day restaurant operations
- Ensure exceptional guest service and resolve guest concerns promptly and professionally
- Maintain brand standards for food quality, beverage execution, cleanliness, and atmosphere
- Monitor service flow and adjust staffing and operations as needed
- Ensure compliance with health, safety, and liquor regulations
Leadership & Team Management
- Recruit, hire, train, schedule, and develop all management and hourly staff
- Foster a positive, respectful, and high-performance workplace culture
- Lead by example on the floor during peak service times
- Conduct performance reviews and provide ongoing coaching and feedback
- Address disciplinary issues professionally and consistently
Financial & Business Management
- Manage budgets, labor costs, food and beverage costs, and operating expenses
- Oversee inventory management, ordering, and vendor relationships
- Drive revenue through promotions, events, and upselling strategies
- Ensure accurate cash handling, deposits, and financial controls alongside the franchise office
Marketing & Community Engagement
- Support and execute marketing initiatives and local promotions
- Build strong relationships within the Jungle Jim’s brand
- Represent the brand positively both in-house and externally
- Collaborate with the franchise office on growth and brand initiatives
Administrative & Compliance
- Ensure compliance with all local, provincial, and federal regulations
- Maintain accurate records, schedules, and reports
- Review and approve all clocked hours for payroll processed by head office
- Enforce company policies and procedures consistently
Qualifications & Experience
- Experience managing or supervising in a full-service restaurant or bar
- Strong knowledge of food, beverage, and bar-focused operations
- Proven leadership and team-building skills
- Solid understanding of financial reporting, labor control, and cost management
- Excellent communication, organization, and problem-solving abilities
- Ability to work flexible hours, including evenings, weekends, and holidays
- Passion for hospitality and guest experience is essential
- Maintain up-to-date Food Handler’s certificate
What We Offer
- Competitive salary (based on experience)
- Growth and advancement opportunities
- A dynamic, fun, and supportive work environment
- The opportunity to lead a flagship location in a growing brand
How to Apply
If you are a driven hospitality professional ready to take ownership of a high-energy restaurant and lead a passionate team, we’d love to hear from you.
Apply with your resume and a brief cover letter outlining your leadership experience.
Pay: $40,000.00-$50,000.00 per year
Benefits:
- Discounted or free food
- Extended health care
- On-site parking
Work Location: In person
