St. John's, Nl Shop foreman Jobs – 4 Openings This Week

Service Manager
Brandt —Mount Pearl, NL
- Customer service
- Heavy equipment operation
- Travel
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21h
Service Technician - Shop
Brandt —Mount Pearl, NL
- Communication skills
- Mechanical knowledge
- Time management
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Mechanic, Fleet Maintenance
GFL Environmental —St. John's, NL
- Overtime
- Mechanic experience
- Dental care
- Vision care
Journeyperson Technician, HML Chevrolet Cadillac
HML Chevrolet Cadillac —St. John's, NL
- $43.13–$43.14 an hour
- Full-time
- Quality Control
- Employee assistance program
Quick apply
7d

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Service Manager

Brandt
Mount Pearl, NL

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Job details

21 hours ago

Skills

Customer service
Heavy equipment operation

Full job description

Brandt is currently seeking a Service Manager for our Mount Pearl Construction and Forestry location.

The Service Manager is responsible for managing the sales and delivery of equipment after-market support services (component diagnostics, repair, and replacement). The Service Manager is also responsible for managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident technicians.

DUTIES & RESPONSIBILITIES INCLUDE BUT NOT LIMITED TO:

Manage service workflow to ensure work is planned, scheduled, and completed on time and within quoted costs.
Build and maintain strong relationships with customers and internal teams to support effective service delivery.
Ensure quality service execution in the shop, field, and resident locations in line with company standards.
Prepare accurate quotes, oversee work orders, and ensure timely job closure and billing.
Work directly with customers to diagnose issues, resolve complaints, and support equipment uptime.
Coordinate with parts and sales to ensure parts availability and minimize service downtime.
Ensure compliance with safety, quality, warranty, and reporting standards.
Maintain clean, safe facilities and equipment to Brandt standards.
Collaborate with corporate product support teams to improve service effectiveness and profitability.
Develop and manage the annual service department budget.
Monitor monthly performance metrics including revenue, margins, expenses, productivity, and KPIs.
Manage warranty claims, PIPs, and credits to maximize recovery.
Monitor and close Work in Progress (WIP) to ensure accurate financial reporting.
Ensure timely, accurate documentation of all service-related financial activity.
Utilize vendor systems to manage customer, service, and financial data.
Lead service personnel in accordance with company policies and procedures.
Ensure all work is performed safely and in compliance with occupational health and safety standards.
Recruit, train, and retain qualified service employees in collaboration with Branch Management and HR.
Ensure technicians maintain required training and manufacturer certifications.
Conduct performance reviews and support employee development and accountability.
Lead performance management initiatives to support team and departmental success.
Other duties as assigned.

QUALIFICATIONS/REQUIREMENTS:

5-7 years’ progressive combined in experience in service, management, and business.
Knowledge and skill in the operation of a heavy equipment dealership.
Ability to organize work, set priorities, and achieve work related objectives and goals.
Ability to lead teams effectively.
Ability to travel to customer worksites, and as required, operate and work on or around heavy equipment.
Strong customer service orientation, exercising sound judgement when dealing with customers.
Ability to communicate effectively and professionally with customers, employees, and branch personnel at all levels.
Possess confidence, critical thinking, knowledge, and technical skills to assess and solve customer, business, and personnel problems effectively and efficiently.
Self-motivated to learn and stay current in the industry.
Proficient in the use of work-related desktop applications.
Journeyperson Heavy Equipment Technician Certification considered an asset.
Governmental “Blue Seal” certification in Service Management or other management training considered an asset.

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shop foreman jobs in st. john's, nl

Service Manager

Service Technician - Shop

Mechanic, Fleet Maintenance

Journeyperson Technician, HML Chevrolet Cadillac

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