At Heeman’s, each staff member is titled a “Daymaker” first and foremost. We believe our amazing staff is the key to making our space a “Happy Place” for everyone who enters.
As a Retail Greenhouse Associate, you will help create an exceptional shopping experience by assisting customers with plant selection and care, maintaining attractive displays, and keeping the retail greenhouse well stocked and organized. You will also support our busy seasonal transitions, particularly with fall annuals and mums, including setting up displays and ensuring plants are well cared for and ready for customers.
This is an active, hands-on role that involves regularly lifting, moving, and organizing plants and larger containers, including heavy seasonal plants and mums.
Responsibilities:
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Assist customers by locating specific products, making informed recommendations, advising them on appropriate plant care, and answering any additional questions they may have about high-moving annual plants, including fall annuals and mums
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Take customer inquiries and direct them to location of the department they’ve indicated
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Ensure the area is a shoppable environment and “Happy Place” for all customers who walk through
- Participate in the restocking process by condensing available product, replenishing low inventory levels from backstock, writing replenishment lists, and moving product from the hoop houses for backstock, including seasonal fall annuals and mums
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Maintain the appearance of the area by straightening containers, pinching the plants as they grow, and removing debris particles from the plants
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Set up displays, marketing and/or signage in the area and ensure that patio pots, window boxes, hanging baskets, and seasonal fall displays featuring mums and fall annuals are well stocked and visually appealing
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Ensure visual brand standards and inventory levels are maintained
- Answer radio calls from all departments with appropriate radio etiquette
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Operate the golf cart when needed in a safe manner
- Clean the physical space by sweeping/weeding the floor, emptying any garbage or compost bins, cleaning litter, and organizing the shared staff space
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Restocking and transfer of plants (ie. patio pots and hanging baskets) to different areas as needed
- Learn plant varieties and care information for a wide range of plants and garden products
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Contribute to the overall success of Heeman’s by overseeing/supporting and other relevant projects and exhibiting a positive attitude and positive work habits.
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Work in compliance with all human resources, operational (SOP) and Food, Health & Safety policies and procedures
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Any other duties as assigned
Education, Experience & Language
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Gardening experience or willingness to learn
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Exceptional customer service
- Strong communication skills, both written and verbal
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Basic computer skills
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Personal or professional experience with plants, plant solutions, pottery and/or décor
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Prior retail, agriculture or greenhouse work experience is considered an asset
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Language: advanced English (written and oral)
Availability:
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Availability to work before and after regular hours and during all hours of operation (including evenings and weekends).
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Flexibility to accommodate scheduling changes.
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Open availability for September/October.
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Transportation plan: Heeman’s is not located on a bus route.
About Working at Heeman’s:
No two days are the same at Heeman’s and that keeps things interesting and exciting. As seasonal farm business that’s open year-round, we see some pretty busy times and experience down seasons too. The environment here in the greenhouse and outdoors means it can be sunny and hot or cold and snowy. As a retail greenhouse associate, you’ll need to be capable of performing in this kind of environment and you’ll spend most of your time on the sales floor helping guests, sometimes standing for prolonged periods, maybe even helping a guest with heavier items (that can weigh up to 50lbs). Heeman’s is proudly a family owned and farm/agriculture-based business and our employees are classified as agriculture employees under the ESA.
