The Program
At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.
As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.
Our 800-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $70 million.
Giant's Head Resource is a residential program that offers supports to people with diverse abilities. It is located within a single detached house in a residential neighborhood in Summerland, BC. It has a beautiful back yard and is close to local shopping and restaurants. To encourage community inclusion, the program also has a van. In-house programming includes functional daily activities that provide growing and learning components as part of daily routines. Individuals learn personal care and life skills that assist them with day-to-day living.
In Your Role You Will
- Participates in assessing, setting goals, and planning (individual program plans, personal service plans) for individuals in program; documents, implements and contributes to program evaluation.
- Provides life skills training such as meal preparation, housekeeping, personal care skills and personal finance; implements personal service plans.
- Assists clients with activities of daily living such as feeding, lifts, transfers, hygiene, grooming and toileting, including transfer of function duties such as gastrostomy feeding, tracheostomy management, and suction and bowel management as required.
- Participates in various client-focused activities in accordance with care plans.
- Recognizes, analyzes and deals with potential emergency situations such as client’s aggressive behaviour to ensure no harm comes to the client and/or the public; reports problems to supervisor.
- Administers medication to clients in accordance with established policy and procedures.
- Assists with case management by identifying potential problems and reporting any difficulties; provides input to counselor or professional regarding the development of appropriate program plans to achieve residents’ objectives; contributes to the evaluation of residents’ progress and prepare reports.
- Provides emotional support and feedback to residents and their families.
- Transports and assists residents to appointments, shopping or leisure activities; operates motor vehicles safely and legally while transporting clients or on Taproot business.
- Performs residential maintenance and housekeeping duties such as laundry, sweeping, mopping floors, mowing lawns, inventory, shopping, cleaning equipment and foodservices.
- Maintains reports such as statistics, logbooks and daily activities relating to clients.
- Identifies social, economic, recreational and educational services in the community that will meet clients’ needs; maintain liaison with other agencies, professionals, government officials, and the community.
- Utilizes practices that promote health, welfare, safety and security of persons served.
- Participates in the OHS Committee as required.
- Performs miscellaneous job-related duties as required.
The Position
Under supervision, the Residence Worker (RW) is responsible for assisting clients to live successfully in residential settings in an accredited agency. Ensures physical, emotional, social, educational and medical needs are met. Assists clients to enhance quality of life with activities of daily living and the development of life skills. Provides behavioral support and supervision in the program and community, implements and monitors individual program plans through observation and accurate reporting, and participates in operating and maintaining the program.
This position requires union membership with BCGEU.
Scheduling
One (1) permanent full-time position, with a schedule of 40 hours per week:
- Thursday through Monday 1400-2200
Mandatory Pre-Employment Screenings and Checks
***Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.
As An Ideal Candidate You Possess
- Previous experience with person-centred and trauma informed practice
- Ostomy care training is considered an asset; willingness to learn is required
- FoodSafe certification is an asset
- Training and experience working with neurodiverse person served
- Valid BC Driver’s License and clean driver’s abstract
Other requirements:
- Valid CPR/First Aid, WHMIS, and Food Hygiene and Sanitation certificates (or ability to obtain within probation period)
- Non-Violent Physical Crisis Intervention Certificate and/or MANDT and Conflict Resolution Certificate (or ability to obtain within probation period)
- Positive behavior supports experience
What Taproot Community Support Services Does
At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.
Our Employees Enjoy
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Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
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Work/life balance
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Learning and career development opportunities
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Competitive wages and salaries
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Paid vacation and benefits for eligible employees
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Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
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Matching RRSP plan for eligible employees within Alberta
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Professional development opportunities and job-related training
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Employee and Family Assistance Program
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Long Service Milestone rewards
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Employee referral bonus program
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A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good
Website reference
For more information on Taproot Community Support Services visit our website: taproot.ca
Closing Statement
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.
Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.
No telephone calls please. Only those candidates selected for an interview will be notified.
