Post Hotel & Spa is a member of Relais & Châteaux and a MICHELIN Key recipient set in the heart of Lake Louise surrounded by the iconic peaks of Banff National Park. Here, alpine charm meets refined elegance and every guest experience is shaped with care, intention and a deep connection to place. As part of the Canadian Rocky Mountain Resorts (CRMR) family, The Post is a place where professionalism, growth and a shared love of hospitality come together in one of the most inspiring settings in the world.
Perks & Benefits
- Subsidized staff accommodation in Lake Louise
- 2 complimentary hot meals per day on shift
- Discount on food and beverages at The Post's dining outlets
- Complimentary stays at CRMR sister properties
- Staff rates at all CRMR properties
- Employee Benefits Program
- Access to the Relais & Châteaux employee stay program
- Staff events and recognition programs throughout the year
- Opportunities for growth and advancement within The Post and across CRMR properties
- Annual wage and performance review
Why Work With Us
Working at The Post isn't just a job, it's a career-defining experience. You'll be part of a team that holds itself to world-class standards, in a property celebrated for outstanding service, character and design. Whether you're growing your craft in the kitchen, creating unforgettable guest moments at the front desk, or delivering exceptional spa experiences, every role here contributes to something truly special. The mountains are your backyard, your colleagues become your community, and the work you do here will stay with you long after your time at The Post.
The Lead Admin at The Post plays a central role in supporting the smooth day-to-day operations of the property. This position is responsible for overseeing and coordinating the administrative functions of the hotel, providing operational and financial support to the General Manager and CRMR's Senior Administrator, and leading the Administrative Assistant in their daily responsibilities. The Lead Admin ensures accuracy in financial reporting and record-keeping, coordinates purchasing and inventory, and provides a wide range of operational support across departments.
Duties & Responsibilities
- Complete cash outs, deposits, and journal entries
- Reconcile and track financial statements and banking records
- Coordinate gratuity distributions
- Process and code invoices and manage payables and receivables
- Update and monitor operational spreadsheets and daily transactions
- Prepare daily operational reports and balance summaries monthly
- Audit expense reports and petty cash
- Coordinate supplies ordering and inventory management
- Manage correspondence, mail and filing systems
- Provide administrative support for internal and external meetings
- Lead, support the Administrative Assistant in their daily tasks
- Assign priorities and ensure timely and accurate completion of administrative work
- Liaise with department heads to support operational needs
- Assist with staff events and lodging-related initiatives
- Provide Front Desk support when required
- Other duties as requested by guests and/or management
Skills & Experience
- Administrative experience required; experience in financial administration or office coordination is an asset
- Excellent communication and organizational skills
- Ability to handle sensitive information with confidentiality
- Intermediate Excel skills and knowledge of accounting software
- High attention to detail and accuracy
- Ability to achieve a standard of excellence with work processes and outcomes
- Strong customer focus and ability to maintain high standards of service
- Teamwork-oriented with the ability to build strong working relationships
- Initiative to take ownership of work and anticipate needs
- Efficiency in planning, time management, and cost-consciousness
- Hospitality experience preferred
- Physical demands include sitting, standing, bending, and lifting (up to 30 lbs)
Post Hotel & Spa (The Post) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. The Post is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.
If you can’t apply online or request accommodation during the application or hiring process, please contact our Human Resources Department at 1-403-441-0375.
We look forward to receiving your application.
Pay: From $50,000.00 per year
Application question(s):
- Would you be open to relocating to Lake Louise? (with staff housing accommodation)
- How many years of administrative experience do you have?
Experience:
- Hospitality: 1 year (preferred)
Work Location: In person
