WHO WE ARE
Discover Purpose. Make an Impact. Grow with Us. As one of Ontario’s leading providers of health and social services, Hands TheFamilyHelpNetwork.ca is a nonprofit Agency which offers expert clinical care, navigation, and support across autism, behavioural, developmental, mental health, and rehabilitative services. Our commitment is to deliver responsive, high-quality care that evolves with the needs of our clients and communities.
THE OPPORTUNITY
The Supervised Access Program supports families in conflict by providing a safe, child-oriented, and neutral environment where the non-residential parent(s) and/or individual(s) with designated parenting time can build a relationship with children through visitations and/or exchanges, ensuring factual, written documentation is maintained for reporting through the judicial system. The Supervised Access Facilitator will monitor and document interactions between individuals with parenting time and children in a safe, neutral, and child-focused environment, in accordance with provincial guidelines and judicial requirements.
REQUIREMENTS
Qualifications
- Related work experience is an asset.
- Knowledge and experience in family conflict, family dynamics, and custody/access issues is preferred.
- Excellent writing skills and ability to write observation notes.
- Strong organizational skills and the ability to work independently.
- Knowledge of relevant resources and funding available to clients and their families.
- Excellent problem-solving, communication, and interpersonal skills.
- Demonstrated commitment to workplace health and safety, with a willingness to contribute and lead in the culture of safety and prevention of adverse health events for clients and their families/caregivers, colleagues, other community members and yourself.
- Demonstrates professionalism in dealing with highly confidential information and situations.
Education – High School Diploma
One year college diploma or certificate preferred, in:
- Personal Support Worker
- Child and Youth Worker
- Social Service Worker
- Mental Health and Addictions Worker
Certification/Registration/Membership
Successful applicants will be required to provide:
- Proof of eligibility to work in Canada
- A valid class G Ontario driver’s licence and use of a reliable motor vehicle; insurability on Agency vehicle insurance policy
- Clear Police Record Check, including a Vulnerable Sector Search
JOB DETAILS
Hours of Work
- Casual relief
- This position requires flexibility in scheduling; shifts may include early mornings, days, evenings, and weekends.
Location
Hourly Rate/Salary
Closing Date
- This posting will remain open until the position has been filled
Preference will be given to bilingual (French/English) candidates
WHAT WE OFFER
Be Valued, Be Recognized: We recognize and value the dedication and expertise of our team. That’s why we offer competitive compensation that reflects your skills, experience, and contributions—ensuring you’re acknowledged fairly for the meaningful work you do.
Experience Well-Being at Work: Embrace a healthy work-life balance with our comprehensive benefits package, wellness initiatives, holidays and generous vacation time — all designed to support your overall well-being, both on and off the job.
Enjoy Flexibility: Our Agency embraces a hybrid work environment. We believe in providing the right service, at the right time, in the right way.
Make a Difference: At Hands your skills don’t just matter—they make a meaningful difference in the lives of others. Becoming a member of our team means you’ll work alongside dedicated professionals who share a passion for helping individuals and families thrive.
Join an Exceptional Team: Become a key member of our dynamic and diverse team of more than 200 professionals who are committed to personal and professional growth, supporting each other and our Agency.
Grow With Us: We believe our greatest strength lies in our people. That’s why we’re deeply committed to helping every team member thrive. Through lifelong learning, continuous training, and meaningful professional development, we empower our staff to grow, excel, and deliver the highest standards of care and service.
Hands TheFamilyHelpNetwork.ca is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Hands offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Hands regarding a job opportunity, please advise prior to the interview if you require accommodation.
We thank all applicants but only those selected for an interview will be contacted.
Our recruitment process does not use artificial intelligence (AI) or automated decision-making tools to review, screen, or rank applications. All applications are assessed directly by human recruiters and hiring managers, and all hiring decisions are made by people.
Nous offrons des offres d'emploi en anglais et en français. Pour consulter les offres d'emploi en français, changez votre paramètre de langue en Français canadien en haut à droite de votre écran.
