Salary Details: The salary range for this position is CAD $29.24/Hr. - CAD $29.24/Hr. Job Summary:
Come work as a Switchboard Operator/Receptionist with Vancouver Coastal Health (VCH) at GF Strong Rehabilitation Centre in Vancouver, BC! Apply now to join the team!
Within the context of a client and family centred care model and accordance with the established vision and values of the organization, works under general supervision, performs communication, information and reception services by telephone or in person to staff, clients and the public by performing duties such as operating the computerized telephone exchange, locating personnel through the use of pagers, answering services and the public address system, responding to emergencies and receiving patient items such as flowers for delivery. Performs a variety clerical duties such as typing and data entry, maintaining patient arrival lists and in-patient register records, and operating on-line computer to retrieve information as required.
G.F. Strong Rehabilitation Centre is British Columbia’s largest rehabilitation centre, offering inpatient services to patients in four unique programs:
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Acquired Brain Injury Inpatient program (ABI): This program provides specialized rehabilitation services for older adolescents and adults who have sustained a brain injury, due to one of the following causes: head trauma, stroke, oxygen deprivation, infections affecting the brain, toxic exposure and brain tumours.
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Neuromusculoskeletal (NMS) program: This program provides specialized rehabilitation services for older adolescents and adults who have various neuromusculoskeletal impairments and conditions that may include neuromuscular diseases, MS, Guillain-Barré syndrome, trauma, amputations, burns, and solid organ transplants.
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Transitional Rehabilitation Unit (TRU): This program supports older adolescents and adult clients who are medically stable but not quite rehab-ready due to limitations of tolerance and/or other factors.
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The Spinal Cord Injury Inpatient Program (SCI): This program offers specialized inpatient rehabilitation services for older adolescents and adults with varying degrees of spinal cord injuries.
Qualifications:
Education & Experience
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Grade 12, plus one (1) year's recent related experience or an equivalent combination of education, training and experience.
Knowledge & Abilities
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Ability to keyboard at 45 w.p.m.
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Ability to communicate effectively both verbally and in writing.
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Ability to deal with others effectively.
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Physical ability to carry out the duties of the position.
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Ability to organize work.
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Ability to operate related equipment.
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Knowledge of medical terminology.
Closing Statement:
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.
As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.
WHY JOIN VANCOUVER COASTAL HEALTH?
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
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Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
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Grow your career with employer-paid training and leadership development opportunities
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Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
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Award-winning recognition programs to honour staff, medical staff and volunteers
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Access to exclusive discount offers and deals for VCH staff
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.
Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.
Only short-listed applicants will be contacted for this posting.
***Employees of VCH must apply online via the Internal Career Portal on CareerHub, you are currently viewing the External Career Portal. Refer to the https://my.vch.ca/working-here/job-postings site for instructions on how to view internal job postings and how to apply as an employee. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.
