surrey, bc outbound call center representative Jobs – 1 Openings This Week

Customer Service Representative
Pharmasave —Surrey, BC
- $17.85–$25.00 an hour
- Part-time
- Bilingual
- Sales
- Customer service
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4d

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Customer Service Representative

Pharmasave
Surrey, BC

Quick apply

Job details

Part-time
4 days ago

Benefits

Extended health care
On-site parking

Skills

Bilingual
Sales
Customer service
Call center
Upselling
English
Analysis skills
Data entry
Phone etiquette
Punjabi
Communication skills

Full job description

Job Summary
We are seeking a dynamic and customer-focused Customer Service Representative to join our Pharmasave team. In this role, you will be the primary point of contact for our clients, providing exceptional service through various communication channels. The ideal candidate is bilingual in English and Punjabi, possesses strong communication and analysis skills, and has experience in sales and upselling. This position offers an opportunity to develop your skills in a fast-paced environment while helping to build lasting customer relationships.

Responsibilities

Handle inbound and outbound customer inquiries via phone, email, and chat with professionalism and courtesy
Perform accurate data entry to update customer accounts and records
Assist customers with product information, order processing, and issue resolution
Identify opportunities for upselling and cross-selling to enhance customer satisfaction and sales growth
Maintain excellent phone etiquette and communication skills to ensure positive interactions
Analyze customer feedback and inquiries to identify trends and areas for improvement
Collaborate with team members to meet departmental goals and improve overall service quality

Experience

Previous experience in customer service or call center roles preferred
Strong data entry skills with attention to detail
Bilingual proficiency in English and Punjabi required; additional languages are a plus
Demonstrated sales experience, including upselling techniques
Excellent communication skills, both verbal and written
Ability to analyze customer needs and provide effective solutions

Join our team to deliver outstanding service while advancing your career in a supportive environment committed to excellence.

Pay: $17.85-$25.00 per hour

Benefits:

Extended health care
On-site parking

Work Location: In person

Quick apply

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Customer Service Representative

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