Quality Control Assistant
Vancouver, BC
COMPANY OVERVIEW
Wesgroup started as a family business in British Columbia more than 60 years ago and today is one of Western Canada’s largest private real estate companies with a diversified portfolio spanning across residential and commercial real estate. Wesgroup owns and manages over 4.4 million square feet of commercial and multi-family real estate and has built almost 10,000 homes in communities across BC. With the active projects in our development pipeline, the portfolio is forecasted to grow to 6.7 million square feet by the end of 2031.
Our operations are vertically integrated, encompassing land acquisition, development, construction, finance, design, marketing, sales, leasing, and property management. We have a long history of looking forward and we are dedicated to conducting business in line with our values of adaptability, accountability, relationships, and observing The Golden Rule without fail.
PROFILE SUMMARY
Wesgroup is seeking a dependable, hands-on Quality Control Assistant to join our Customer Care team in a one-year fixed term position. In this role, you will support on-site quality control by inspecting homes and common areas, completing physical tasks, documenting updates, and reporting progress back to the team.
Working closely with the Quality Control team, Construction, Customer Care, Sales, Property Management, trades, suppliers, and homeowners, you will help maintain project standards, support project readiness, assist with cleaning and minor repairs, monitor trade access, secure units, and contribute to successful project milestones.
KEY ACCOUNTABILITIES
- Support the Quality Control team by completing assigned tasks that contribute to project milestones, home readiness, quality standards, and scheduled possession dates.
- Assist with site organization, access control, unit preparation, securing units, and project completion activities.
- Maintain awareness of project priorities and communicate task completion, challenges, and support requirements to team members in a timely manner.
- Assist with identifying, documenting, tracking, and verifying deficiencies throughout residential buildings and common areas.
- Use construction software and reporting tools to update records, complete follow-up inspections, and report outstanding concerns to Quality Control team members for further action.
- Complete basic cleaning, touch-ups, and minor repair tasks to prepare homes and common areas for inspection, homeowner orientation, and occupancy.
- Monitor site conditions and proactively identify potential issues that could impact quality, safety, security, or project readiness.
- Support a clean, safe, organized, and professional project environment through attention to detail and proactive communication.
- Develop knowledge of residential construction, quality control practices, customer care processes, company standards, and site expectations through training and on-the-job learning.
QUALIFICATIONS, KNOWLEDGE & EXPERIENCE
- High School Diploma/GED required; a certificate, trades foundation program, or related post-secondary education is preferred.
- Some experience in construction, facilities, building operations, customer service, project support, or a related environment.
- Experience working in a fast-paced environment with changing priorities.
- Experience in residential construction or a trade environment is considered an asset.
- Experience performing basic repairs, cleaning, inspections, or site support activities is preferred.
- Experience using mobile applications, construction software, or task tracking and reporting tools is an asset.
- Strong organization, time management, attention to detail, communication, prioritization, and adaptability.
- Ability to follow direction while working independently and maintaining a commitment to safety and quality standards.
- Basic construction and hand tool knowledge, with willingness to continue learning residential construction and quality control practices.
- Comfortable working on active project sites, walking through buildings, reviewing and documenting deficiencies, completing physical tasks, and addressing or repairing deficiencies where appropriate.
EXPECTED COMPENSATION
- Annual Base Salary: The expected salary range for this role is $52,000 - $58,000 per annum. Actual offered salary will depend on individual experience, qualifications, geographic location, market conditions for the role, and internal equity.
- Annual Bonus Program: Wesgroup offers a competitive Annual Bonus Program that is intended to financially reward eligible employees for their contribution to the Company’s financial and overall success.
WHAT WE OFFER
- An entrepreneurial environment that enables people to do their best work and make a meaningful contribution to our local communities.
- A Great Place to Work® Certified organization, recognized for fostering a supportive, inclusive, and inspiring workplace where people feel valued and engaged.
- A competitive compensation package with robust and extensive health benefits supplemented by a generous Health Care Spending Account, and a competitive time off program.
- A Lifestyle Spending Account which includes coverage for fitness, daycare, and eldercare costs.
- To promote wellbeing, Wesgroup also covers the cost for all employees to attend several fitness classes each month through our partnership with ClassPass.
- A fun and inclusive culture supported by an employee-led Culture Committee with sponsorship from the CEO, providing opportunities for participation in group workouts, team sports, company-wide social events or celebrations, and other great initiatives.
- Wesgroup supports a broad range of community initiatives through donations and employee volunteer activities, including giving all employees 5 paid days off to volunteer their time each year to give back to our communities.
HOW TO APPLY
If you are interested in exploring this exciting opportunity to join one of Western Canada’s largest real estate companies, please visit Wesgroup Careers and apply with your resume and cover letter today. We thank all applicants for their interest; however, only those selected for follow-up will be contacted.
