Restaurant Supervisor
Location: Moutcha Bay Resort
Estimated Start and End Date: Now - end of September
Wage Range: $27/hour
Where Work Meets the Wild West Coast
At Nootka Marine Adventures, we take pride in providing exceptional service and unforgettable experiences for our guests. We operate three premier resorts on Vancouver Island’s rugged west coast: Moutcha Bay Resort, Nootka Sound Resort, and Newton Cove Resort
We are dedicated to preserving the timeless art of sport fishing while nurturing the next generation of anglers. Our mission is to provide an unparalleled luxury fishing experience that not only immerses our guests in the natural beauty of our surroundings but also instills a deep appreciation for fishing and the environment.
About the Role
The Restaurant Supervisor is responsible for leading front-of-house operations at the Conuma Grill, ensuring smooth daily service, strong team performance, and a high-quality guest experience. Reporting to the Hospitality and Services Manager, the role oversees staff scheduling, training, service execution, and compliance with safety and service standards. This position plays a key role in delivering a memorable, upscale dining experience while maintaining operational efficiency and accountability.
Key Responsibilities
- Lead and manage daily front-of-house restaurant operations to ensure efficient service and guest satisfaction.
- Recruit, onboard, train, coach, and mentor restaurant staff to build a capable, service-focused team.
- Schedule employees based on coverage needs and business demand to maintain service continuity.
- Supervise staff performance, assign duties, and address conduct or performance issues as required.
- Champion and deliver flawless, upscale guest service, resolving guest concerns professionally and promptly.
- Maintain restaurant, bar, storage, and patio cleanliness, organization, and readiness at all times.
- Oversee accurate POS use, billing, cash handling, and timely payroll submission.
- Coordinate inventory management and purchasing of departmental supplies.
- Enforce compliance with company policies, food safety, alcohol service, and health & safety regulations.
- Coordinate seasonal opening and closing procedures and support ongoing operational improvements.
Qualifications
Required:
- Legally entitled to work in Canada
- High school diploma or equivalent
- Serving it Right certification
- Minimum of 2 years restaurant service experience
- Computer literacy including proficiency in Microsoft Word, Outlook, and Excel
- WHMIS Certification
Preferred:
What We Expect From You
Every employee plays a key role in creating a professional, welcoming, and solution-focused environment for our guests. Working with us is an opportunity to be part of a respectful, hard-working, and supportive community in one of the most stunning locations and renowned fishing grounds in British Columbia.
We believe in teamwork, so you may occasionally be asked to support another resort or department, giving you the opportunity to grow, share your strengths, and contribute to our collective success.
We are seeking individuals who:
- Work well with others. You value teamwork and contribute to a positive, respectful workplace.
- Follow direction and take initiative. You can listen, learn, and deliver your best every day.
- Solve problems calmly and effectively. You focus on finding solutions.
- Show professionalism and pride. You arrive fit for duty, on time, and ready to represent Nootka Marine Adventures with integrity.
If you enjoy connecting with people, learning new skills, and being part of a team that feels like family, you’ll thrive here!
What You Can Expect From Us
- Comfortable staff accommodation and meals during the operating season.
- A positive, safe, and respectful work environment where teamwork and communication come first.
- Opportunities for personal and professional growth with supportive leaders and mentors.
- Access to authentic west coast adventures, from fishing and kayaking to exploring breathtaking wilderness.
- A supportive and collaborative work culture rooted in respect, professionalism, and fun.
Apply today!
If you think you are a fit for this opportunity, we look forward to seeing your resume.
We welcome all qualified applicants as we are an equal opportunity employer who celebrates diversity and strives to create an inclusive environment for all employees.
