Automotive Service and Parts Advisor
New Liskeard Chrysler is growing and is seeking an enthusiastic Service and advisor to join our energetic team!
Job location- New Liskeard Ontario
Automotive Service Job Duties:
- Verify warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
- Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
- Update job knowledge by participating in educational opportunities; reading manufacturers' publications.
- Listen to customers’ account of issues and symptoms to better understand what the problem is and accurately log the information for the technicians to understand
- Verify warranty, insurance or contract coverage for service
- Calculate, explain, and provide customer with an estimate of these expenses for resolving the problem
- Explain process to clients so they understand what to expect and when their automotive will be repaired
- Record information gathered from each visit in appropriate database
- Work with supervisors, technicians, and the rest of team to provide a positive and expedient resolution for clients.
Automotive Service Skills and Qualifications:
Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management
Qualifications and Skills
Previous experience preferred
Benefits
Benefits available.
Job Type: Full-time
Job Type: Full-time
Pay: $40,000.00-$52,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person