Thetford Mines, Qc Operations support agent Jobs – 6 Openings This Week

Operations Support Agent
Desjardins —Thetford Mines, QC
- Full-time
- High school diploma or GED
- Data entry
- Financial services
7d
Agent(e) d'approvisionnement
Les équipements d'érablière CDL inc. —La Guadeloupe, QC
- $20–$30 an hour
- Full-time
- ERP systems
- English
- Microsoft Office
- Employee assistance program
- Vision care
Quick apply
2d
Advisory Agent, Member and Client Experience
Desjardins —Victoriaville, QC
- Part-time
- Sales
- High school diploma or GED
- Business development
9d
Technicien(ne) en administration
Cégep de Victoriaville —Victoriaville, QC
- $27.78–$37.08 an hour
- Full-time
- Word processing
- Team management
- Budgeting
- Work from home
4d
Permit Operations Lead (Fully Remote)
PermitFlow —Canada
- $70,000–$100,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Data analysis skills
- Commuter benefits
- Dental care
Quick apply
Western Canada Sales Agent (Independent Contractor)
George A Wright & Son —Canada
- $50,000.00–$122,935.34 a year
- Contract
- Business development
- Presentation skills
- Travel
Quick apply
7d

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Operations Support Agent

Desjardins
Thetford Mines, QC

Apply Now

Job details

Full-time
7 days ago

Skills

French
Filing
High school diploma or GED
Records management
Customer service orientation
Data entry
Customer support
Financial services
Document management
Client interaction
Account reconciliation

Full job description

The work mode arrangement for the position is full-time on site.

The incumbent carries out various operational activities related to processes associated with caisse products and services. He or she carries out supplemental transactions resulting from the transfer of activities to the various affected Desjardins components. More specifically, you will be required to:

Process and reconcile various reports and requests for all caisse sectors (e.g. Shared Services Centre reports, clearing, direct deposits and withdrawals, adjustments and monitoring of authorized transits, overdrawn accounts, inactive accounts, dividends, out-of-balance Trust, guarantee agendas, transactions related to collection items and discharges). As needed, perform required follow-up activities with members and customers.
Input, validate, and save various data in the system.
Carry out liaison activities with relevant Desjardins components (e.g. Shared Services Centre, AccèsD Contact Centre, Business Centre, Student Service Centre). Process transaction notices and carry out ensuing activities and follow-up with members and customers, in accordance with established procedures.
Perform search requests; organize and produce requested information in accordance with established procedures.
Carry out filing and document management activities including purging and storage, in accordance with current practices and regulations.
As required, take transactional, convenience and informational calls from the AccèsD Contact Centre. Propose customized and sustainable solutions and ensure the satisfaction of members and customers.
Ensure that activities are completed in a timely fashion and in accordance with prescribed quality standards.
Maintain the security of transactions and operations in accordance with current policies, practices and standards.

What we offer*

Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
Benefits apply based on eligibility criteria.

#LI-Onsite

What you bring to the table

High school diplomas in a related field
A minimum of two years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Knowledge of all products and services aimed at caisse members and those offered by Desjardins business centres, components and distribution networks, as well as those of competitors
Knowledge of integrating data into systems
Knowledge of security measures, legal framework and internal controls
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of operating procedures related to convenience products and services, automated and assisted transactions and administrative activities
Knowledge of service standards

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Administration (FG)

Unposting Date

2026-08-28

Apply Now

Refine Your Search

operations support agent jobs in thetford mines, qc

Operations Support Agent

Agent(e) d'approvisionnement

Advisory Agent, Member and Client Experience

Technicien(ne) en administration

Permit Operations Lead (Fully Remote)

Western Canada Sales Agent (Independent Contractor)

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