Job Summary:
At Heeman’s, each staff member is titled a “Daymaker” first and foremost. Our amazing staff is the key to making our space a “Happy Place” for everyone who enters. As a Front End Associate, you will bring Heeman’s customer experience to life in the Front End by ensuring a positive customer experience for everyone who visits the greenhouse. As the first and last Daymakers to see our customers, this role is crucial to ensuring that every customer leaves Heeman’s with their day made. The position may entail processing transactions, greeting customers, orchestrating line control, retrieving carts, stocking retail displays, operating the Berry Beanery and more.
Employment Type:
-
Full-time, seasonal contract, starting August 31, 2026
Responsibilities:
-
Take customer inquiries and direct them to the appropriate department or area they seek.
-
To ensure efficient communication, answer radio calls from all departments with proper radio etiquette.
-
Operate the golf cart safely as needed (training will be provided).
-
Keep the physical space clean by sweeping, weeding, emptying compost bins, and organizing shared staff spaces.
-
Learn about a wide range of plant varieties and their care requirements, as well as related garden products.
-
Perform other duties as assigned to support the team and ensure smooth operations.
-
Work in compliance with all human resources, operational (SOP), and Food, Health & Safety policies and procedures.
Berrista
-
Preparing and selling coffee, specialty beverages, milkshakes, sundaes and produce items by following recipes and preparation techniques
-
Maintaining a safe and healthy work environment by following organization standards and sanitation regulations
-
Maintaining inventory for all food and packaging supplies
-
Smart Serve Certification is required for all staff 18+
Knowledge, Skills & Personal Attributes
-
Excellent customer service skills
-
Open communication style
- Ability to work in a fast-paced environment
-
Ability to quickly change pace and adapt to new job tasks with minimal notice
-
Capable of working independently and in a team environment
-
Excellent time management skills and ability to manage frequent interruptions
-
Adaptability to a continuously changing work environment
Education, Experience & Language
-
Gardening experience or willingness to learn
-
Prior retail, agriculture or greenhouse work experience is considered an asset
-
Language: English (written and oral)
Availability:
-
Availability to work before and after regular hours and during all hours of operation (which will include evenings and weekends)
-
Flexibility to accommodate scheduling changes
-
Transportation plan; Heeman’s is not located on a bus route
About Working at Heeman’s:
No two days are the same at Heeman’s, which keeps things interesting and exciting. As a seasonal farm business open year-round, we see some pretty busy times and experience down seasons, too. The environment here in the greenhouse and outdoors means it can be sunny and hot or cold and snowy. You’ll need to be capable of performing in this kind of environment, and you’ll spend most of your time in a hot greenhouse, standing for prolonged periods, and moving heavy items (that can weigh up to 50lbs). Heeman’s is proudly a family-owned, farm/agriculture-based business, and our employees are classified as agriculture employees under the ESA.
