Thunder Bay, On Department manager, general merchandise northern canada Jobs – 168 Openings This Week

Regional Manager
North Star Air Ltd. —Thunder Bay, ON
- $70,000–$95,000 a year
- Overtime
- Customer service
- Travel
- In-person
- Store discount
- Profit sharing
Quick apply
3d
Department Manager, General Merchandise - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Licensed Automotive Technician
Badanai Motors Chevrolet Cadillac —Thunder Bay, ON
- $44.19 an hour
- 8 hour shift
- In-person
- Communication skills
- Store discount
- Disability insurance
Quick apply
Medical Radiation Technologist, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $38.88–$52.13 an hour
- Temporary
- English
- Computer skills
- Dental care
Quick apply
INTERMEDIATE/SENIOR ELECTRICAL ENGINEER
Nordmin Engineering —Thunder Bay, ON
- $132,600–$173,400 a year
- Overtime
- Spanish
- Engineering
- English
- Profit sharing
- Wellness program
Quick apply
Department Manager, Grocery - Northern Ontario 15887540
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Nurse Practitioner - Indigenous Health Promotion and Disease Prevention, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $81.84–$85.07 an hour
- Full-time
- BLS Certification
- Travel
- Dental care
- Employee assistance program
Quick apply
Parts Delivery Driver
Kenworth Ontario —Thunder Bay, ON
- $18–$19 an hour
- Full-time
- Heavy lifting
- Customer service
- Forklift
- Dental care
- Vision care
Quick apply
9d
Department Manager, Grocery - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Director of Patient Care, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $70.42 an hour
- Part-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Department Manager, Food Services - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Department Manager, Convenience - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Relocation assistance
Clinical Manager, Fort Albany, ON
Weeneebayko Area Health Authority —Ontario
- From $61.55 an hour
- Full-time
- Nursing
- BLS Certification
- Master's degree
- Dental care
- Employee assistance program
Quick apply
Warranty Administrator
Equipment World Inc. —Thunder Bay, ON
- From $23 an hour
- Full-time
- Mechanic experience
- Sales
- Customer service
- Disability insurance
- Dental care
Quick apply
Department Manager, Produce - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Director of Infrastructure and Policy, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $70.41–$84.19 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Project management
- Presentation skills
- Dental care
- Employee assistance program
Quick apply
Clinical Manager, Attawapiskat, ON
Weeneebayko Area Health Authority —Ontario
- From $51.98 an hour
- Full-time
- Nursing
- BLS Certification
- Master's degree
- Dental care
- Employee assistance program
Quick apply
Shop Foreman
Gardewine —Thunder Bay, ON
- $55–$60 an hour
- Full-time
- Schematics
- Customer service
- Assembly
- Profit sharing
- Dental care
Quick apply
10d
Department Manager, Meat - Northern Canada
Northern / NorthMart —Ontario
- $48,450–$65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Nurse Practitioner - Emergency Room, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- From $81.84 an hour
- Full-time
- Nursing
- BLS Certification
- Time management
- Dental care
- Employee assistance program
Quick apply
Director of Long Term & Elder Care, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $70.42–$84.19 an hour
- Full-time
- Nursing
- Master's degree
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
Store Manager - Northern Canada
Northern / NorthMart —Ontario
- $52,020–$77,520 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
Area Sales Manager
Winpak Ltd —Ontario
- Remote
- Bilingual
- Sales
- Marketing
- Disability insurance
- Dental care
Quick apply
Primary Care Paramedic - Rotational/Float, Moosonee, ON
Weeneebayko Area Health Authority —Ontario
- $43.95–$46.66 an hour
- Full-time
- Dental care
- Employee assistance program
Quick apply
Diabetes Education Dietitian, Moose Factory, ON
Weeneebayko Area Health Authority —Ontario
- $41.94–$49.97 an hour
- Full-time
- Dental care
- Employee assistance program
Quick apply

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Regional Manager

North Star Air Ltd.
Thunder Bay, ON

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Casual dress
Store discount
Profit sharing
Extended health care
RRSP match
Employee stock purchase plan
Disability insurance
Dental care
Paid time off
Company pension
Company events
Employee assistance program
Vision care
RRSP
Life insurance
On-site parking

Skills

Customer service
Leadership

Full job description

About North Star Air

We connect people, goods, and communities across the North. Our team is safety-driven, mission-focused, and proud to make a real impact every day.

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Position Summary

Reporting to the VP of Operations, the Regional Customer Service Manager is responsible for overseeing customer experience, service standards, staff coaching, and complaint resolution. This role ensures that all passenger stations operate safely, efficiently, and in compliance with company policies, Transport Canada regulations, and the Safety Management System (SMS).

The Regional Customer Service Manager works closely with Base Managers, Reservations, Passenger Service Agents and Northern Agents in managing customer service teams across bases, monitoring service KPIs, training CS staff, handling escalations, improving passenger experience.

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Key Responsibilities

Regional Operational Oversight

· Provide leadership and operational oversight for multiple stations within the assigned region.

· Ensure operational readiness and efficient handling of scheduled and charter flights.

· Monitor operational performance including on-time performance, cargo handling, and passenger service standards.

· Identify operational risks and implement corrective actions to maintain operational continuity.

· Ensure consistent implementation of company policies and operational procedures across all bases.

· Support recruitment, training, and development of operational leadership staff.

· Foster a strong culture of safety, accountability, and operational excellence.

· Ensure regional compliance with Transport Canada regulations, company operations manuals, and Safety Management System (SMS) requirements.

· Participate in incident investigations and ensure corrective actions are implemented.

· Act as a key liaison between regional bases and corporate departments including Flight Operations, Maintenance, Safety, HR, and Commercial.

· Ensure timely communication of operational directives, procedural updates, and organizational initiatives.

· Monitor operational performance metrics and identify opportunities for improvement.

· Support strategic initiatives including network expansion, charter operations, and operational efficiency improvements.

· Oversee Customer Care delivery, including irregular operations, lost/missing/damaged cargo and customer compensation.

· Provide leadership during operational challenges and ensure resources are deployed effectively across the region.

· Support resolution of escalated customer issues.

· Accountable for budgets of various bases including staffing levels, spends and OT

What We’re Looking For (Qualifications)

· 7–10 years of aviation operations experience, preferably within airline or regional carrier operations.

· 3–5 years of leadership experience managing operational teams.

· Strong knowledge of airport operations, cargo operations, passenger services, and airline operational procedures.

· Familiarity with Transport Canada regulations and Safety Management Systems (SMS).

· Ability to travel frequently between operational bases.

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Working Conditions

· Monday–Friday schedule; occasional weekends or overtime as required.

· Ability to respond to operational disruptions outside regular business hours.

· Exposure to airport ramp environments and varying weather conditions.

· Primary work location: Thunder Bay, ON.

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Benefits & Perks

· Extended Healthcare · Paid Time Off · Company Events

· Vision Care, Dental Care · Flight Benefits · Service Awards

· Employee Assistance Program · Company Discounts · Employee Recognition

· Disability Insurance, Life

Insurance · e-Store Merchandise · On-Site Parking

· RRSP, Employee Stock

Purchase Plan, Profit Sharing

(Benefits are subject to eligibility and plan terms.)

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Eligibility & Accommodation

Applicants must have current eligibility to work in Canada. We appreciate all applications; only those selected for an interview will be contacted. Accommodation is available upon request for candidates taking part in all aspects of the selection process.

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How to Apply

Please email your cover letter and resume to [email protected]. Use the subject line: “Regional Manager” (to distinguish your application).

Job Types: Full-time, Permanent

Pay: $70,000.00-$95,000.00 per year

Benefits:

Casual dress
Company pension
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Store discount
Vision care

Work Location: In person

Quick apply

Refine Your Search

department manager, general merchandise northern canada jobs in thunder bay, on

Regional Manager

Department Manager, General Merchandise - Northern Canada

Licensed Automotive Technician

Medical Radiation Technologist, Moose Factory, ON

INTERMEDIATE/SENIOR ELECTRICAL ENGINEER

Department Manager, Grocery - Northern Ontario 15887540

Nurse Practitioner - Indigenous Health Promotion and Disease Prevention, Moosonee, ON

Parts Delivery Driver

Department Manager, Grocery - Northern Canada

Director of Patient Care, Fort Albany, ON

Department Manager, Food Services - Northern Canada

Department Manager, Convenience - Northern Canada

Clinical Manager, Fort Albany, ON

Warranty Administrator

Department Manager, Produce - Northern Canada

Director of Infrastructure and Policy, Moosonee, ON

Clinical Manager, Attawapiskat, ON

Shop Foreman

Department Manager, Meat - Northern Canada

Nurse Practitioner - Emergency Room, Moose Factory, ON

Director of Long Term & Elder Care, Moose Factory, ON

Store Manager - Northern Canada

Area Sales Manager

Primary Care Paramedic - Rotational/Float, Moosonee, ON

Diabetes Education Dietitian, Moose Factory, ON

I want to receive the latest job alerts for department manager, general merchandise northern canada in thunder bay, on

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