Thunder Bay, On Operations manager Jobs – 16 Openings This Week

Manager of CSA Operations
Wasaya Airways LP —Thunder Bay, ON
- Full-time
- Customer service
- Data analysis skills
- Research
Quick apply
2d
Operations & Maintenance Supervisor (Full-Time)
City of Thunder Bay —Thunder Bay, ON
- $101,909.68–$119,893.74 a year
- Full-time
- Writing skills
- Engineering
- Supervising experience
- Designated paid holidays
- Dental care
3d
Manager, Career Education & Operations
Lakehead University —Thunder Bay, ON
- $79,539.40–$99,423.95 a year
- Part-time
- Google Suite
- Customer service
- Microsoft Office
Field Supervisor - Operations - Transit (Full-Time)
City of Thunder Bay —Thunder Bay, ON
- $84,234.25–$99,099.17 a year
- Full-time
- Customer service
- High school diploma or GED
- Supervising experience
- Designated paid holidays
- Dental care
4d
Manager of Customer Service Agent (CSA) Operations
Wasaya Airways —Thunder Bay, ON
- Full-time
- Customer service
- Research
- Microsoft Office
1d
Field Supervisor - Operations (Full-Time)
City of Thunder Bay —Thunder Bay, ON
- $92,657.73–$109,009.09 a year
- Full-time
- Engineering
- Maintenance
- High school diploma or GED
- Designated paid holidays
- Dental care
2d
Operations Manager - Peel
National Diabetes Trust —Ontario
- $75,000–$80,000 a year
- Full-time
- Inventory management
- Microsoft Office
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
10d
Operations Manager - Peel
Diabetes Canada —Ontario
- $75,000–$80,000 a year
- Full-time
- Inventory management
- Microsoft Office
- Bachelor's
- Dental care
- Employee assistance program
Quick apply
10d
VP - Operations & Outside Plant Engineering
Tbaytel —Thunder Bay, ON
- Full-time
- Sales
- Customer service
- Computer literacy
Operations supervisor
Intelcom | Dragonfly —Thunder Bay, ON
- $48,125.00–$60,156.50 a year
- Full-time
- Inventory management
- Team management
- Quality Control
- Employee assistance program
12d
Operations Manager (Internship)
DT Home Reno —Thunder Bay, ON
- Full-time
- No experience needed
- Business development
- Recruiting
Quick apply
Operations Supervisor - Thunder Bay, Ontario
Alpine Building Maintenance —Thunder Bay, ON
- $50,000–$60,000 a year
- Weekends as needed
- Sanitation
- Team management
- Budgeting
Quick apply
Permit Operations Lead (Fully Remote)
PermitFlow —Canada
- $70,000–$100,000 a year
- Full-time
- Remote
- Sales
- Customer service
- Data analysis skills
- Commuter benefits
- Dental care
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Camp Maintenance Worker - Waasigan Transmission Line Project
Dexterra Group —Thunder Bay, ON
Valid and current full G/Class 5 or higher driver’s license with a clean driving record. Trade certification (electrical, plumbing, HVAC, or refrigeration).
$300–$335 a day
Quick apply
Operations & Maintenance Supervisor (Full-Time)
City of Thunder Bay —Thunder Bay, ON
Three years of related education together with a Class IV certificate of competency for water distribution and a Class III licence for wastewater collection;…
$101,909.68–$119,893.74 a year
3d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Service Manager, Operations
Reliance Home Comfort —Oshawa, ON
Gas Fitter 2 or 313D license would be an asset. Collaborate with the all local Manager(s) to plan, budget and deliver on P & L targets.
Quick apply
Director of Operations
CWD —Niagara Falls, ON
Train and develop managers and teams by identifying skill gaps and creating actionable development plans. Undergraduate degree in Business, Supply Chain, or a…
$120,000–$145,000 a year
Quick apply

Show more jobs in cities nearby

I want to receive the latest job alerts for operations manager in thunder bay, on

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Manager of CSA Operations

Wasaya Airways LP
Thunder Bay, ON

Quick apply

Job details

Full-time
2 days ago

Skills

Computer operation
Operations management
Operational risk management
Customer service
Employee relations
Workplace safety policies
Strategic leadership
Data analysis skills
Financial management report preparation
Research
Microsoft Office
Quality improvement leadership
Math
Human resources management
Presentation skills
Team management
Decision making
Client services
Customer service orientation
Safety management system development
Personnel management
Budgeting
Training & development
Communication skills
Business process improvement
Time management

Full job description

Job Summary

Reporting to the Chief Operating Officer (COO), the Manager of Customer Service Agent (CSA) Operations oversees strategic planning and ongoing support for the Northern Area Stations and Customer Service Operations in Thunder Bay and Sioux Lookout within Wasaya Airways.

Based in either Thunder Bay or Sioux Lookout, the Manager of CSA Operations is responsible for the overall leadership and management of regional operations, including financial performance, budgeting, personnel and day-to-day operational requirements. This position ensures airport operations are conducted safely, efficiently and with a strong focus on customer service and operational reliability. They will provide leadership to regional employees, supports performance and service objectives and works collaboratively with SOCC, Flight Operations, Maintenance, Technology, Corporate Communications, Human Resources, government agencies, business partners and airport communities. The Manager of CSA Operations will demonstrate strong leadership, sound decision-making, analytical thinking and a proven ability to manage employees and operational priorities in a dynamic airline environment.

Responsibilities

Operational planning and safe implementation of all responsible areas of operation
Customer/Employee relationship development
Collaborate with divisional departmental leaders and peers
Focus on leading and developing the skills of front-line employees with the goal of delivery consistent and excellent customer service and delivering a quality product in accordance with Wasaya’s Vision and Mission Statements
Improve operational performance, financial controls and safety
Assist in the development of Wasaya’s plans and programs
Collaborates to develop timely and accurate analysis of budgets, financial reports, and financial trends
Researching, preparing and/or procuring documentation or analyzing requests in a timely manner in accordance with established guidelines to recommend the appropriate courses of action
Develop, implement and enforce policies and procedures of the organization that will improve the overall operation and effectiveness of the Company
Aligning with internal business partners to identify opportunities to collaborate and support their business requirements
Aligning with Northern Community staff and partners in achieving Wasaya’s Vision and Mission statements
Ensure appropriate risk management processes are in place and that a culture of compliance with safety, flight standards, flight operations procedures, ground operations procedures and Company policies is embedded in the organization
Supporting employees through communication, listening and actioning
Create and maintain a positive company culture that supports employee participation
Actively support the safety management system by following SMS processes and encouraging a safety reporting culture in your department
Promote occupational health and safety within your department and participate in the development and monitoring of safety training
Proactively communicate hazards and SMS initiatives within your department
Embark on employment equity initiatives; engaging with all employees to promote employment equity and encouraging employees to undertake the self-declaration survey updating as necessary
All levels of the organization share responsibility for human rights within the organization, overseeing and promoting continuous improvement on human rights and employment equity initiatives
Other duties as assigned

Requirements

Strong presentation and communication skills
Excellent organizational and time-management skills
Data-driven mindset
Must be professional, discrete and understand the importance of confidentiality
Strong problem identification and objection resolution skills
Self-motivated, with high energy and an engaging level of enthusiasm
Able to perform basic calculations and mathematical figures
Highly flexible, with solid interpersonal skills to work effectively in a diverse environment
Able to deal with people sensitively, tactfully, diplomatically and professionally
Excellent computer skills, MS-Office preferable and proficient in the use of internet and email
Able to work well under pressure and meet deadlines
The ability to communicate in Oji-Cree or Ojibway is an asset but not required.

Wasaya Airways LP thanks all applicants for their interest but only those selected for an interview will be contacted.

Upon request, accommodations are available throughout the selection process.

Wasaya gives preference to Indigenous peoples.

Work Location: In person

Quick apply

Refine Your Search

operations manager jobs in thunder bay, on

Manager of CSA Operations

Operations & Maintenance Supervisor (Full-Time)

Manager, Career Education & Operations

Field Supervisor - Operations - Transit (Full-Time)

Manager of Customer Service Agent (CSA) Operations

Field Supervisor - Operations (Full-Time)

Operations Manager - Peel

Operations Manager - Peel

VP - Operations & Outside Plant Engineering

Operations supervisor

Operations Manager (Internship)

Operations Supervisor - Thunder Bay, Ontario

Permit Operations Lead (Fully Remote)

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for operations manager in thunder bay, on

Job seeker tools

Employer Tools

Browse

Stay Connected