Thunder Bay, On Reservations manager Jobs – 6 Openings This Week

Group Reservations Manager
The Superior Inn Hotel & Conference Centre —Thunder Bay, ON
- $19 an hour
- Full-time
- Microsoft Office
- Hotel
- Bachelor's
Quick apply
Customer Service Agent
Perimeter Aviation —Thunder Bay, ON
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Guest Services Manager Full Time Valhalla Hotel & Conference Centre
Silver Hotel Group —Thunder Bay, ON
- $55,000–$60,000 a year
- Weekends as needed
- Microsoft Office
- Hotel
- Computer skills
- Tuition reimbursement
Quick apply
Guest Service Agent - Days Inn North Thunder Bay
Silver Hotel Group —Thunder Bay, ON
- $18.39 an hour
- Part-time
- Microsoft Excel
- Customer service
- Hotel
- Tuition reimbursement
Quick apply
8d
Guest Service Agent Full Time Valhalla Hotel & Conference Centre
Silver Hotel Group —Thunder Bay, ON
- $18.85 an hour
- Full-time
- Microsoft Excel
- Customer service
- Hotel
- Tuition reimbursement
Quick apply
14d
Housekeeping Supervisor Full Time Valhalla Hotel & Conference Centre
Silver Hotel Group —Thunder Bay, ON
- $44,000–$46,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Hotel
- Tuition reimbursement
Quick apply
2d

More jobs to discover

Find similar jobs that you might be interested in.

Travel Consultant
Maritime Travel —Thunder Bay, ON
Opportunity for professional development and growth within the travel industry. *Booking:* Utilize travel agency booking systems (Travelport+) to make…
$42,447–$45,297 a year
Quick apply
8d
Customer Service Agent
Perimeter Aviation —Thunder Bay, ON
Compute costs of tickets and issue baggage receipts for customers; collect excess baggage fees and service charges and provide receipts for customers.

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Executive Assistant Office of the CEO
Confidential —Markham, ON
In coordination with other administrative team members, liaise with philanthropies, support execution of office events, social committee planning and other…
$90,000–$115,000 a year
Quick apply
6d
Revenue & Reservations Manager (16-Month Maternity Leave Contract)
Crowne Plaza Toronto Airport Hotel —Etobicoke, ON
As Revenue & Reservations Manager, you will play a key strategic role in maximizing hotel performance through effective pricing, inventory management,…
From $70,000 a year
Quick apply
2d

Show more jobs in cities nearby

I want to receive the latest job alerts for reservations manager in thunder bay, on

By signing in to your account, you agree to Workopolis's Terms of Service and consent to our Cookie and Privacy Policy.

Group Reservations Manager

The Superior Inn Hotel & Conference Centre
Thunder Bay, ON

Quick apply

Job details

Full-time

Benefits

On-site gym
On-site parking

Skills

Microsoft Office
Bachelor's
Hospitality Management
Front desk
Business
Hotel experience

Full job description

JOB SUMMARY

This role is dedicated to supporting the Front Desk Manager and the Front Desk. The Group Reservations Manager is responsible for managing group blocks, taking and entering reservations, and managing room inventory to maximize hotel occupancy and sales. This role ensures seamless coordination and communication between various departments, working closely with the Reservations Sales Manager to provide exceptional guest experiences. The Group Reservations Manager also collaborates with the front desk, housekeeping, and other departments to ensure smooth operations and guest satisfaction. This role is also responsible for continuous outbound sales calls and emails to companies and organizations to bring in new business. This role does not have the same days off as the Front Desk Manager. This position reports to the Front Office Manager and does not participate in Department Head incentives.

JOB DUTIES

Manage group room blocks: gather information, input data, release blocks per RM SOPs.
Intake and enter group business reservations.
Manage purchase orders (POs) related to group business.
Manage room inventory to maximize hotel occupancy and sales.
Provide excellent customer service for room reservations.
Collaborate with front desk, housekeeping, and other departments.
Work closely with the Sales Manager, who handles catering and intake, then passes clients to the Reservations Manager for room needs.
Generate and analyze occupancy and booking reports.
Resolve issues related to reservations.
Front Desk duties - Covers breaks, answers the phone when busy.
Outbound sales calls.
Ensure compliance with hotel policies and procedures.
Note – this role works between the hours of 10 am and 8 pm and works on weekends.
Demonstrates understanding and awareness of all company policies and procedures relating to Health, Hygiene, and Safety
Performs related duties and other projects as assigned

JOB SPECIFICATIONS

Education

A bachelor’s degree in hospitality management, Business Administration, or a related field is preferred. Equivalent work experience is also acceptable.

Experience

Two (2) to Four (4) years of experience in a hotel front desk position

Skills

Computer Skills: Proficient in Microsoft Office Tools
Experience with Opera Cloud
Core Competencies
Interpersonal and excellent communication
Team collaboration and development
Diligence and drive for results
Ownership and accountability
Ability to work under pressure and in a fast-paced environment.
Ability to adapt to change
Ability to work collaboratively and independently.
Leadership and problem-solving

Pay: $19.00 per hour

Benefits:

On-site gym
On-site parking

Work Location: In person

Quick apply

Refine Your Search

reservations manager jobs in thunder bay, on

Group Reservations Manager

Customer Service Agent

Guest Services Manager Full Time Valhalla Hotel & Conference Centre

Guest Service Agent - Days Inn North Thunder Bay

Guest Service Agent Full Time Valhalla Hotel & Conference Centre

Housekeeping Supervisor Full Time Valhalla Hotel & Conference Centre

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for reservations manager in thunder bay, on

Job seeker tools

Employer Tools

Browse

Stay Connected