Member Service Representative
Branch Location: Tignish, PE
At Provincial Credit Union, we’re more than a financial institution - we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026. We’re on a mission to provide trusted financial advice, education, and planning that empowers Islanders to thrive.
When you join us, you’ll become part of a supportive, innovative team that’s passionate about delivering exceptional member experiences and making a real impact in our communities. If you’re ready to grow your career while helping others grow their financial future, we’d love to meet you.
What You’ll Do:
- Provide account services to members in a courteous and professional manner by receiving, processing and recording financial transactions.
- Inform members of new services and products that may be beneficial to them and direct them to other staff as appropriate.
- Maintain professional and technical knowledge of the position by completing training and development in all associated risk and cash management guidelines as provided.
What You Have:
Required Education and Experience
- High School Diploma
- Demonstrated experience and eagerness to provide superior customer service
Skills and Abilities
- Experience and eagerness to provide superior customer service.
- Strong organizational skills and attention to detail with the ability to process information with high levels of accuracy.
- Professional manner and poise, and sensitivity in dealing with confidential information and materials.
- Excellent verbal and written communication skills.
Intermediate proficiency required in Microsoft Suite and demonstrated ability to quickly adapt to new technologies.
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Why You’ll Love It Here:
We believe our employees deserve the same outstanding care we give our members. That’s why we offer:
- A People-First Culture: Join a supportive team that values collaboration, positivity, and community impact.
- Competitive Pay & Bonus Program: Market-aligned salary plus the opportunity for annual bonuses.
- Comprehensive Benefits: Health and dental coverage, sick time, and a Defined Contribution Pension Plan & Group Retirement Savings Plan with up to 9% employer contribution.
- Work-Life Balance: Three weeks’ vacation to start, plus four personal days and two volunteer days each year.
- Career Growth: Tuition reimbursement, training opportunities, and career progression pathways.
- Extra Perks: Annual fitness and clothing allowance, reduced employee loan and mortgage rates, and no service fees on banking transactions.
- Salary Range: $45,870 - $50,967.
Additional Information
- Bondability Requirement: Candidates must be bondable under a fidelity bond policy (includes a criminal and credit check).
- Closing Date: June 6th, 2026.
Diversity & Inclusion
At Provincial Credit Union, we’re committed to creating an inclusive and equitable workplace. We welcome applications from all qualified individuals, and accommodations are available throughout the recruitment process.
