Tofino, Bc Reservations manager Jobs – 2 Openings This Week

Year-Round Visitor Services Counsellor
Tourism Tofino —Tofino, BC
- $21–$22 an hour
- Temporary
- Sales
- Writing skills
- Research
- Store discount
Quick apply
Lodge Manager (Remote Location, year-round position)
Bell2 Lodge —British Columbia
- From $290 a day
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Life insurance
Quick apply

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Lodge Manager (Remote Location, year-round position)
Bell2 Lodge —British Columbia
O Full valid driver’s license required. In the winter season, the lodge transforms into Last Frontier Heliskiing, providing a premium, all-inclusive resort…
From $290 a day
Quick apply
Assistant Maintenance Manager (Remote Lodge Resort) Min 2 yrs exp required
Bell 2 Lodge / Last Frontier Heliskiing —British Columbia
Do you have a valid drivers license AND can provide a clean driving abstract? Proven track record of infrastructure management including water treatment, waste…
From $290 a day
Quick apply

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Year-Round Visitor Services Counsellor

Tourism Tofino
Tofino, BC

Quick apply

Job details

Temporary | Full-time | Fixed term contract

Benefits

Store discount
On-site parking

Skills

Class 5 Licence
End-of-shift balancing
Sales
Writing skills
Filing
Research
Microsoft Office
Cashiering
Social media platforms
First Aid Certification
Driving
Client services
Customer service orientation
Merchandising display arrangement
Front desk
Stocking
Manual transmission
Guest services
Communication skills
Client interaction

Full job description

Role

A Visitor Services Counsellor is an important link between a visitor and the tourism industry. The main activities of a Visitor Services Counsellor include identifying visitor needs, offering maps and information, suggesting tours and activities, and encouraging visitors to explore the area respectfully.

Responsibilities

Welcome visitors to the Visitor Centre and/or mobile activations, assess their needs and provide complete, accurate information.
Process sales transactions for merchandise and complete daily cash-out reports.
Assist visitors in a professional, prompt, and friendly manner via email, social media, phone, mail, and in person.
Help visitors with accommodations, tours, ferry reservations, etc., in response to specific requests or inquiries.
Maintain a high level of knowledge on local activities and attractions.
Able to research and share relevant community information (events, services, facilities).
Organize and restock brochure racks, retail displays, and storage areas, re-ordering materials.
Accurately record visitor data in accordance with Tourism Tofino’s specifications.
Update and maintain files and reference materials for the Visitor Centre.
Relay current important information to visitors (e.g., Road Reports, BC Hydro updates).
Conduct surveys by approaching visitors at selected locations around Tofino.
Wear a clean and well-maintained uniform and nametag while on shift.
Attend meetings and training such as familiarization tours.
Perform other duties as assigned by the Visitor Services Supervisor or Manager.

Skills

Strong verbal, written, and phone communication skills.
Friendly, approachable, and outgoing demeanor.
Ability to work independently and collaboratively within a team.
Able to demonstrate initiative.
Proficiency in computer use, including Microsoft Office, online research, and social media; willingness to learn new software tools.

Pre-requisites

Availability to work full-time including weekends.
Must have secured local accommodation.

Assets

Valid Class 5 Driver's License.
Experience driving manual transmission vehicle.
First Aid certification.
Previous experience in customer service roles or volunteer positions is considered an asset.
Knowledge of attractions, events, tourism products/services in the local area.

Education

Minimum of Grade 10 education.
Visitor Sales and Services Training (provided upon hire).
Product knowledge training for the position (provided upon commencement).

We Offer

Become part of the Destination BC visitor services network.
Access to current information on local tours, events, and attractions.
Work in a comfortable, air-conditioned facility.
On-the-job training and professional development.
Explore Tofino through familiarization tours with local tour operators.
Co-workers who share a passion for travel.

Tourism Tofino values diversity, equity, and inclusion and encourages applications from all qualified individuals. We are dedicated to providing workplace accommodations for employees with disabilities and will ensure the necessary support is in place to help you succeed—both during the recruitment process and throughout your employment. Let us know if you require any adjustments at any stage to be set up for success.

We recognize the importance of psychological health + safety in the workplace. We will promote a positive working environment where management and employees collaborate to achieve our goals while promoting the physical and mental health of all employees.

Job Types: Full-time, Fixed term contract

Pay: $21.00-$22.00 per hour

Benefits:

On-site parking
Store discount

Application question(s):

Are you looking for part or full-time work?
When would you be available to start work?
Have you secured accommodation in Tofino? We do not have staff accommodations, so accommodations are a pre-requisite to the job.
If you have not secured housing yet, do you have any contacts in Tofino to help you to find accommodation?
Is your housing is fixed-roof (i.e. room at a house, condo or rental unit) or if it is an RV/Camperized vehicle?
For RVs or campervans, do you have a confirmed place to park it? It can take some time to find an official place for camperized vehicles in the Tofino area so we are looking to determine if you have something confirmed.
Do you have a valid drivers license?
Do you have experience driving a standard/manual vehicle?
Are you able to work for extended periods while standing and walking?
Are you able to safely lift and carry up to 50 lbs (22.7 kg) as part of your regular job duties?

Work Location: In person

Quick apply

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reservations manager jobs in tofino, bc

Year-Round Visitor Services Counsellor

Lodge Manager (Remote Location, year-round position)

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