Our client, one of the Big 5 banks in Canada, is hiring a Payment Operations Associate to support back-office payment processing within a fast-paced financial services environment. This role is ideal for someone who is detail-oriented, organized, comfortable working with payment documentation, and able to meet daily productivity targets within strict service-level timelines.
This is a non-customer-facing role focused on processing payment requests for banking customers across Canada and the United States. The successful candidate will review payment details, validate documentation, update internal systems, manage assigned tickets, and work closely with internal business teams to ensure payment requests are processed accurately, efficiently, and in compliance with internal procedures.
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Review banking customer payment requests, account information, documentation, and transaction details for accuracy and completeness
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Process payment requests, transactions, account updates, and related operational tasks within required timelines
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Support payment processing for customers across both Canada and the United States
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Work through a ticketing system to manage daily assigned payment requests, action items, and follow-ups
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Audit payment files, enter data, update internal banking systems, and track incoming requests
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Review payment-related documentation, account instructions, and supporting information as required
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Ensure all payment processing tasks are completed in line with internal policies, procedures, regulatory expectations, and service-level agreements
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Identify issues, investigate discrepancies, and escalate payment concerns or exceptions when needed
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Communicate with internal teams through email, phone, and messaging platforms to resolve payment-related inquiries
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Support internal business groups by providing accurate updates and responses related to payment status, processing timelines, and operational requirements
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Maintain strong attention to detail while handling a high volume of daily payment processing work
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Assist with reporting, tracking, and organizing operational payment data when required
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Support process improvements and help maintain accurate, efficient, and compliant payment operations workflows
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Previous experience in a role that required operational/collaboration duties (Can be an internship, part time job, or full time job)
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Strong written and verbal communication skills
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Knowledge of everyday computer systems and software (Microsoft Office, Teams, Etc.)
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Job Type & Location
This is a Contract to Hire position based out of Mississauga, ON.
Pay and Benefits
The pay range for this position is $22.00 - $22.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Workplace Type
This is a hybrid position in Mississauga,ON.
Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com.
Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.
Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.
