Assistant Property Manager
Toronto, ON
Who We Are: BGO is a leading, global real estate investment management advisor and a globally-recognized provider of real estate services. BGO serves the interests of more than 750 institutional clients with expertise in the asset management of office, industrial, multi-residential, retail and hospitality property across the globe. BGO has offices in 28 cities across twelve countries with deep, local knowledge, experience, and extensive networks in the regions where we invest in and manage real estate assets on behalf of our clients in primary, secondary and co-investment markets. BGO is a part of SLC Management, which is the institutional alternatives and traditional asset management business of Sun Life.
For more information, please visit www.bgo.com (https://can01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.bentallgreenoak.com&data=02%7C01%7CCClement%40Bentallkennedy.com%7Cc5902b10540b42a7708a08d6f694d019%7Cf19bcb6f8f2e4f91a8edf1bad9f375c6%7C0%7C0%7C636967516336894786&sdata=e0NhND06zmBJUbw0Ct7b%2BE6LKKZCsQJSuymVvV7LOP4%3D&reserved=0)
BGO promotes a corporate culture that attracts and retains the highest caliber people. We encourage opportunities for growth, development, and promotion by providing our employees with the resources to work effectively and continually strive to perform better. We are committed to a safe and sustainable work environment.
The Opportunity:
Assistant Property Manager provides operational, financial, and tenant-focused support to the Property Manager to ensure efficient day-to-day portfolio operations, strong tenant satisfaction, and compliance with BGO standards.
What You Will Do:
Property Management:
- Assist in the oversight of the day-to-day management of the properties.
- Assist in ensuring building revenues and expenses are managed within the approved budget; analyze monthly financial statements and prepare monthly management reports; ensure tenant billings and year-end adjustments are correct and conform with leases.
- Conduct regular building, common areas and vacant space inspections. Document accordingly.
- Assist in ensuring excellent tenant relations through personal contact, development of tenant retention plan, and excellent customer service.
- Interact and effectively communicate with senior and asset managers with respect to financial performance, property operations, staffing and tenant relations.
- Maintenance and updating of tenant contact information, for timely collection and recording of tenant insurance certificates. Assist with insurance and appraisal tours as directed.
- Tender and administer all regular operating contracts as directed. Update and maintain contract summaries.
- Monitor and follow up on tenant maintenance requests to ensure overall service delivery is consistent with BentallGreenOak standards. Review monthly reports and follow up as required.
- Assist with tenant events and tenant appreciation initiatives as directed.
Project Management:
- Assist with tenant and Landlord construction capital coordination, including tendering, awarding and executing approved projects.
- Assist with tenant move-ins and move-outs, including Welcome Package checklists and procedures.
- Assist in ensuring efficient operation, maintenance and repair of properties including compliance with government regulations, achievement of maintenance/life safety standards and sourcing cost effective ways to operate.
Financial & Reporting:
- Assist with annual budgets including data input and compilation of final package. Manage property budgets, review invoices, and ensure payments are made within applicable timelines.
- Assist in preparing monthly owner's reports, including analysis of financial statements and variance reports.
- Responsible/accountable for rent collection, cheque posting and application of money to tenant accounts, reviewing monthly recurring billings, report weekly on status of account receivables and prepare rental letters.
- Process all cheques, invoices and related reports and systems within Yardi as assigned.
- Read and understand leases to ensure accurate information is received and maintained.
- Read and review Lease Review Checklists and reports (LRC'S).
- Ensure the timely review and distribution of annual and interim rental statements and year-end recovery statements.
- Assist with AR collection, as required
- Code, verify and ensure that accounts payable invoices are entered in Perceptive in a timely manner, consistent with the cheque run schedule.
- Monitoring of lease-related payments (i.e., progress billing on work orders, tenant allowances, etc.).
- Maintain and update tenant information, including phone numbers, contact names and emergency contact information as changes occur.
- Other tasks and responsibilities may be required from time to time.
Who You Are:
- 4+ years of related experience.
- General accounting knowledge.
- Post-secondary business related education preferred.
- Professional designation or post-secondary or undergraduate courses in property management are an asset.
- Relationship Skills – Ability to communicate effectively and professionally, both oral and written with owners, tenants and team members; ability to develop and sustain cooperative working relationships;
- Organizational/Multi-Task Skills – Ability to allocate one’s time effectively and manage tight deadlines; ability to handle multiple demands and competing priorities, and adapt to new ideas and constant changes; results oriented, detail oriented and accurate.
- Decision Making Skills – Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change
- Computer Skills – Intermediate to advanced skills in MS Word, Excel, Microsoft office, Outlook and a natural curiosity and intuitiveness for learning new applications.
- Police Clearance – A criminal verification check is required for employment.
The Expected Base Pay Range: $65,000.00 - $80,000.00. The Base Pay range is for the primary location for which the job is posted. BGO values the contribution of our employees and our compensation structure may vary based on the geographical location of successful candidates, as well as their experience, skills or qualifications. In addition to base pay, eligible BGO employees participate in various incentive compensation plans, based on individual and business performance as well as a broad range of competitive benefits.
At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.
BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at [email protected] (mailto:[email protected]) and include: Job posting #, your name and your preferred method of contact.
We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.
