À TELUS Santé, nous donnons à chacun les moyens de vivre plus sainement. Guidés par notre vision, nous exploitons la puissance de notre technologie de pointe et misons sur l’unicité des personnes pour créer le futur de la santé. En tant que chef de file mondial des services de santé et de bien-être – englobant la santé physique, mentale et financière – TELUS Santé améliore les résultats en matière de santé pour les consommateurs, les patients, les professionnels de la santé, les employeurs et les employés.
Job Description Summary
Joining a team of experienced Workers Compensation Case Managers, you will contribute to a dynamic team that not only files and maintains occupational injury claims, but also collaborates with Canada's best employers to provide a safer work environment.
Joining a team of experienced Workers Compensation Case Managers, you will contribute to a dynamic team that not only files and maintains occupational injury claims, but also collaborates with Canada's best employers to provide a safer work environment.
Job Description
LifeWorks is dedicated to assisting our employees reach their professional goals through internal promotion and transfer opportunities.
Workers' Compensation
By their nature, workers’ compensation claims often have complicating factors that require further investigation or represent significant legal, financial, and health and safety implications.
Our team of preventionists, case managers, appeal specialists, paralegals, lawyers, actuaries, and financial experts provide proactive, strategic guidance in all areas of employee health, safety and wellbeing to help our clients achieve the best outcomes in mitigating risk, maximizing savings, relieving administrative burden, and empowering employees.
Responsibilities:
Ensure the overall management of complex occupational injury cases for clients in a matrix team environment.
Guide clients through the process of continuous improvement aimed at reducing the impact of occupational injuries on their organizational and financial performance.
Advise clients on how to maintain the employment relationship and accompany them during workplace visits that are part of the rehabilitation process.
Collaborate with stakeholders to develop strategies for effectively managing disputes, including those handled by the Administrative Labour Tribunal];
Help expand the services offered to clients by proposing solutions to improve OHS management practices and performance (training sessions, medical assessments, prevention, legal services, outsourcing, ergonomics, etc.).
To be successful in the Workers' Compensation Case Manager role, the following core qualifications and skills are required:
Completed post-secondary education in Human Resources, Industrial Relations, Business Administration, Law or a related field or related experience
2-5 years of experience in occupational injury management, including familiarity with the process of opening and following up WCB cases (administrative and medical) and the rules governing temporary assignment
Additional experience in occupational injury management elsewhere in Canada is an asset
You have excellent communication skills (spoken and written)
You are well-organized, and able to effectively manage competing priorities in a fast paced and deadline driven environment
You have proven problem-solving skills and a demonstrated ability to be solutions-oriented
You have strong analytical skills combined with the ability to synthesize detailed information
You are a team player who values collaboration, and are able to work autonomously and independently as needed
You have good computer skills, including full proficiency with Microsoft Office Suite and exposure to Microsoft Teams, knowledge of SharePoint
LifeWorks is dedicated to assisting our employees reach their professional goals through internal promotion and transfer opportunities.
Workers' Compensation
By their nature, workers’ compensation claims often have complicating factors that require further investigation or represent significant legal, financial, and health and safety implications.
Our team of preventionists, case managers, appeal specialists, paralegals, lawyers, actuaries, and financial experts provide proactive, strategic guidance in all areas of employee health, safety and wellbeing to help our clients achieve the best outcomes in mitigating risk, maximizing savings, relieving administrative burden, and empowering employees.
Help expand the services offered to clients by proposing solutions to improve OHS management practices and performance (training sessions, medical assessments, prevention, legal services, outsourcing, ergonomics, etc.).
To be successful in the Workers' Compensation Case Manager role, the following core qualifications and skills are required:
Completed post-secondary education in Human Resources, Industrial Relations, Business Administration, Law or a related field or related experience
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À propos de nous
Nous sommes une équipe axée sur les personnes, les clients et les objectifs, qui collabore, innove et crée des retombées positives au quotidien. Nous améliorons des vies grâce à nos solutions technologiques. Nous favorisons une culture d’innovation qui permet aux membres de l’équipe de résoudre des problèmes complexes et de produire des résultats exceptionnels sur le plan humain dans un monde numérique.
À TELUS, nous sommes fiers de notre culture qui encourage la diversité. Nous croyons foncièrement à l’importance d’adopter des pratiques équitables en matière d’emploi. Ainsi, le dossier de tous les candidats qualifiés est étudié. Pendant tout le processus de recrutement, nous tenons compte des besoins particuliers des candidats handicapés, au besoin.
Avertissement : Conformément à la Politique de sécurité des centres de données de TELUS Santé, tout membre de l’équipe susceptible de travailler dans un centre de données ou d’avoir accès à des renseignements détaillés sur les technologies de service client peut faire l’objet d’une enquête de sécurité auprès du gouvernement du Canada.
Remarque aux candidats du Québec : si la connaissance de l’anglais est requise, c’est parce que le/la membre d'équipe qui occupera ce poste sera appelé(e), sur une base régulière, à interagir en anglais avec des parties externes ou internes ou encore à travailler dans un environnement informatique anglais dans le cadre de ses tâches.
En déposant votre candidature pour ce rôle, vous comprenez et acceptez que vos informations seront partagées avec l'(les) équipe(s) d'acquisition de talents du groupe de sociétés TELUS et/ou tout gestionnaire impliqué dans le processus de sélection.
