toronto, on deskside support Jobs – 16 Openings This Week

End User Computing Field Services Engineer Job Description
Nextgen Systems Canada —Toronto, ON
- $30–$40 an hour
- Full-time
- Microsoft Outlook
- English
- Windows
Quick apply
1d
Deskside Technician
Gowling WLG —Toronto, ON
- $60,000–$65,000 a year
- Full-time
- Remote
- Computer Science
- Heavy lifting
- Word processing
Quick apply
IT Support Specialist
Dentalcorp Health Services LTD. —Toronto, ON
- $65,000–$75,000 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
Quick apply
Deskside Support Analyst (Onsite)
Compugen Inc —Toronto, ON
- $50,000–$65,000 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- Computer Science
- Windows
End User Support Analyst
KPMG —Toronto, ON
- $47,000–$71,500 a year
- Weekends as needed
- Microsoft Excel
- Analysis skills
- Recruiting
IT Analyst
goeasy —Mississauga, ON
- $66,000–$77,000 a year
- Windows
- Microsoft Office
- SharePoint
- Tuition reimbursement
Quick apply
2d
Senior Deskside Support Technician
Worley —Pickering, ON
- Full-time
- Customer service
- Windows
- Microsoft Office
12d
Service Desk Analyst- Contract
Black & McDonald Limited —Markham, ON
- $22–$26 an hour
- Rotating shift
- Computer science
- Azure
- Computer Science
Quick apply
Chief Technical Support nalyst End-User IT Support
National Bank of Canada —Toronto, ON
- Full-time
- Microsoft Excel
- Azure
- English
- Wellness program
- Employee assistance program
1d
Chief Technical Support Analyst End-User IT Support
National Bank of Canada —Toronto, ON
- Full-time
- Bilingual
- Microsoft Excel
- Azure
- Wellness program
- Employee assistance program
1d
Supervisor, Service Desk (Onsite)
Compugen Inc —Richmond Hill, ON
- $65,000–$75,000 a year
- Overtime
- Hybrid work
- Microsoft Access
- Azure
- Computer Science

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End User Computing Field Services Engineer Job Description
Nextgen Systems Canada —Toronto, ON
Bachelor's degree or technical diploma in a relevant field is desirable. Ability to troubleshoot printers, webcams, speakers, docking stations, drivers,…
$30–$40 an hour
Quick apply
1d
Deskside Technician
Gowling WLG —Toronto, ON
Provides on-site support for all applications, proprietary programs, and computer equipment used by the Firm (by telephone, email and in person).
$60,000–$65,000 a year
Quick apply

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End User Computing Field Services Engineer Job Description

Nextgen Systems Canada
Toronto, ON

Quick apply

Job details

Full-time | Contract
1 day ago

Skills

ITIL Certification
Microsoft Outlook
English
Windows
Microsoft Office
DHCP
Bachelor's
IT support
DNS
Organizational skills
ServiceNow
Customer support
Linux
Manufacturing
Root cause analysis
Communication skills
Active Directory
Intune

Full job description

KEY

Deliver high-quality on-site IT Services by ensuring timely issue resolution, proactive maintenance, and adherence to IT best practices. Enhance user satisfaction and operational excellence across the organization.

RESPONSIBILITIES

· Provide IT support across a wide range of client activities.

· Maintain end-user computing equipment, primarily Windows-based systems, with some Linux machines.

· Manage the ServiceNow ticket queue by reviewing open tickets and following approved ticket workflows.

· Prioritize tasks effectively based on SLAs, call volumes, site criticality, and customer requirements.

· Support the full lifecycle of end-user devices, including imaging, deployment, inventory tracking, and disposal.

· Deliver ‘White Glove’ service to users, even in high-pressure situations.

· Work effectively in a project-based environment that requires flexibility and strong teamwork.

· Perform other duties as assigned by the End-User Computing (EUC) Manager.

KNOWLEDGE:

· Strong understanding of deskside support operations and key ITSM concepts such as incident management, service request management, categorization, and prioritization.

· Proficient in ServiceNow ticket workflows for both incidents (break & fix) and service requests (e.g., laptop provisioning: 'Check Inventory', 'Image and Deploy').

· Intermediate knowledge of core infrastructure components such as Domain Controllers, Active Directory, Group Policies, DHCP, DNS, and related technologies.

TECHNICAL SKILLS:

· Proficiency in Windows 11 and Microsoft Office 365 (Outlook, Teams), including installation, initial configuration, and basic support.

· Standard endpoint management experience using Microsoft Intune or Active Directory.

· Ability to troubleshoot printers, webcams, speakers, docking stations, drivers, firmware, and more.

· Basic to intermediate troubleshooting skills with Linux systems.

· Experience supporting audio/visual (A/V) equipment in conference room environments.

· Strong problem-solving skills including root cause analysis (RCA).

BUSINESS SKILLS:

· Ability to interact with customers politely, professionally, and efficiently in all situations.

· Strong interpersonal skills with the ability to build and maintain business relationships across the organization.

· Visible and approachable for both customers and internal IT support teams.

· Effective verbal and written communication skills in English (mandatory).

SKILLS, EXPERIENCE AND QUALIFICATION REQUIRED FOR THE POSITION:

· Strong understanding of deskside support, IT service delivery and project work within End-User Computing (EUC) or Field Support Operations (FSO) environments.

· Proficient in Windows 11, Microsoft Office 365, and endpoint management tools (e.g., Microsoft Intune, Active Directory); Linux knowledge is also required.

· Strong attention to detail and organizational skills, essential for maintaining accurate laptop inventory.

· Ability to provide consistent, high-quality customer support across a diverse user base, including various personality types and management levels (e.g. C-suite executives).

· Experience providing IT support to manufacturing sites (factories) is desirable.

· Flexible and adaptable, with a proactive “can-do” attitude to meet client deliverables and timelines.

· The primary work location will be the client’s office in the designated area.

· Occasional business travel may be required.

EDUCATION:

· Bachelor's degree or technical diploma in a relevant field is desirable.

· Microsoft and other technical certifications are considered an advantage.

· ITIL certification is desirable.

Pay: $30.00-$40.00 per hour

Work Location: In person

Quick apply

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deskside support jobs in toronto, on

End User Computing Field Services Engineer Job Description

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IT Analyst

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Chief Technical Support Analyst End-User IT Support

Supervisor, Service Desk (Onsite)

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