Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
The Opportunity
The Business Assistant provides high-level executive, administrative and strategic support to the SVP, Chief Actuary. This role requires an exceptionally organized, proactive and discreet professional who can manage complex schedules, coordinate cross-functional communications, and assist in the preparation of sensitive reports. The ideal candidate will act as a seamless extension of the SVP, Chief Actuary, anticipating needs, streamlining workflows, and ensuring the efficient operation of the Corporate Actuarial senior leadership team.
What to Expect
- Manage the SVP, Chief Actuary’s calendar, prioritizing urgent requests and aligning schedules with business priorities.
- Coordinate executive and departmental meetings, including agendas, materials, minutes, and action item tracking.
- Oversee inbox management, draft correspondence, and escalate urgent regulatory or financial matters as needed.
- Arrange travel, prepare and reconcile expense reports, and provide day-to-day administrative support.
- Prepare, edit, and format key documents, including Board materials, regulatory filings, reports, and presentations.
- Act as the primary liaison between the SVP, Chief Actuary, internal stakeholders, external partners, and regulatory bodies.
- Support reporting, project tracking, KPI monitoring, system access management, and onboarding/offboarding activities.
Lead event coordination and champion technology adoption and process improvements to enhance team efficiency and collaboration.
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What you Bring
- Minimum of 5+ years of experience supporting C-level or Senior Vice President executives, preferably within the insurance, financial services or corporate risk sectors.
- Bachelor’s degree in Business Administration, Finance, or a related field is preferred.
- Advanced skills in Microsoft Office Suite (Excel, PowerPoint, Word) and executive calendar management tools. Familiarity with financial/actuarial terminology is a significant asset.
- Proven ability to handle highly sensitive financial, regulatory, and organizational data with integrity.
- Exceptional attention to detail, particularly when proofreading reports containing financial figures and data models.
- Ability to anticipate the SVP, Chief Actuary’s needs, identify potential scheduling or project conflicts, and resolve them independently.
- Outstanding written and verbal communication skills, with the ability to interact professionally with board members, executives, and external regulators.
- Excellent organizational and time management skills. You’re a superior planner, organizer and coordinator.
Self-starter that works well independently with minimal direct supervision
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Salary Range: $51,300-$94,400
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
This position is being posted to fill an existing vacancy.
Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.
What’s in it for you?
- Hybrid work schedule for most roles
- Company share ownership program
- Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services
Go ahead and expect a lot — you deserve it.
It’s better here — but don’t take our word for it. Definity was named by Great Place to Work® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].
As part of Definity’s commitment to reconciliation, we acknowledge that our work, meetings, and travel take place on the lands now known as Canada, and recognize the enduring presence, wisdom, and stewardship of the First Nations, Métis, and Inuit peoples who have long cared for these lands.
Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).
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