Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.
What’s in it for you as an employee of QFG?
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Work-life balance in a hybrid environment with at least 3 days in office
- Career growth and development opportunities
- Opportunities to contribute to community causes
- Work with diverse team members in an inclusive and collaborative environment
This job posting is for an existing vacancy.
We’re looking for our next Experience & Events Strategist. Could It Be You?
The Experience and Events Strategist is responsible for the end-to-end logistics, execution, and technical management of Questrade’s physical and digital event portfolio. Reporting to the Customer Relations Manager, this role translates marketing strategies into high-impact experiences—including in-person roundtables, leadership networking sessions, and digital product launches—designed to drive client acquisition and brand loyalty.
Need more details? Keep reading…
In this role, responsibilities include but are not limited to:
- Run of Show (RoS) Development: Design and direct comprehensive event scripts and schedules for both physical (VIP roundtables, pop-ups) and digital environments, ensuring brand alignment and premium execution.
- End-to-End Logistics: Manage all technical and physical infrastructure, including venue procurement, catering, merchandise sourcing, and digital platform configuration (e.g., Discord, Zoom, YouTube, Slack, etc).
- Guest Journey Design: Collaborate with creative and marketing teams to map intuitive attendee workflows, optimizing every touchpoint from registration to post-event exit.
- Operational Standardization: Create and maintain "Event Blueprints"—standardized playbooks and templates—to ensure scalable, consistent delivery of high-quality events across different product lines.
- Cross-Functional Liaison: Serve as the primary project manager between Product, Marketing, and Community teams to coordinate asset delivery, stakeholder briefings, and milestone tracking.
- Vendor Management: Source and oversee third-party vendors and contractors, ensuring deliverables meet Questrade’s quality standards and budgetary requirements.
- Performance Metrics: Establish and track Key Performance Indicators (KPIs), specifically monitoring attendee feedback, customer sign-ups, and account creation data.
- Reporting & Iteration: Translate post-event data into actionable insights to refine event formats and improve the ROI of future localized and nationwide activations.
So are YOU our next Experience & Events Strategist? You are if you…
- Have Industry Experience: 4+ years of experience in Event Production, Field Marketing, or Project Management, preferably within a fast-paced corporate or agency environment.
- Have Hybrid Event Expertise: Demonstrated proficiency in managing both physical event logistics (venue sourcing, onsite coordination) and digital production (live-streaming, virtual platforms).
- Have Project Leadership Skills: Proven track record of managing complex projects with multiple internal stakeholders, ensuring deadlines are met and strategic goals are realized
- Have Operational Contingency Planning Experience: Advanced skills in developing detailed Run of Shows and comprehensive "Plan B" logistical frameworks to mitigate technical or operational risks.
- Have an Execution-Oriented Mindset: Strong ability to translate conceptual strategies into live activations with a focus on detail, quality control, and brand consistency.
- Have Platform Knowledge: Working knowledge of digital engagement tools and streaming platforms (e.g., Google Meets, Slack, YouTube, Discord, or industry equivalents).
Compensation Information:
- Base salary range: $70,000 - $110,000
- The final compensation package will be commensurate with the successful candidate's experience, skills, and geographic location (Canada). It includes a comprehensive benefits plan and a competitive incentive (bonus) program for Full-Time Permanent roles.
Sounds like you? Click below to apply!
#LI-LB1
#LI-Hybrid
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Questrade Financial Group of companies Applicant Tracking System utilizes artificial intelligence (AI) for application screening. The AI system operates on predetermined criteria, with final decisions subject to human review.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs.
