What will you do?
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Lead and manage physical security operations programs across the region, including vendor management, performance monitoring, and quality assurance.
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Responsible for the oversight and leadership of day-to-day security operations of select major properties.
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Oversee supplier contracts from operational and relationship management perspectives, including SLA monitoring, KPI review, and business reviews.
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Monitor and oversee physical security controls, systems, and processes to ensure compliance and operational effectiveness.
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Establish and elevate security culture through awareness campaigns, training, and engagement initiatives.
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Collaborate with stakeholders (Lines of Business, Investigative teams, Facilities) to integrate security practices and address emerging threats.
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Support incident response and threat monitoring; maintain 24/7 on-call readiness for security incidents.
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Manage metrics and reporting to demonstrate program effectiveness, compliance, and continuous improvement.
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Conduct reviews and provide guidance on security issues and operational improvements.
What do you need to succeed?
Must-have
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5+ years of proven experience in physical security operations, guard management, or related fields (law enforcement, military, corporate security).
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Demonstrated ability to lead and manage guard programs and oversee security vendor contracts, including SLA negotiation and performance management.
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Strong understanding of security technologies, operational processes, and compliance frameworks within financial or regulated industries.
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Excellent verbal and written communication skills and the ability to work across various lines of business.
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Solid understanding of risk mitigation strategies and ability to implement practical, sustainable solutions.
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Strong and proven ability to manage complex operations, budgets, and cross-functional teams.
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Ability to recognize actual or potential security breaches and respond to incidents with sound judgment.
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Strong ability to deal with ambiguity in a rapidly changing environment while maintaining 24/7 on-call readiness for incident response.
Nice-to-have
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Post Secondary education from a recognized college or university, preferably in the areas of International Relations, Security / Strategic / Intelligence Studies, Political Science
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CPP ‘Certified Protection Professional’ designation from ASIS International
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
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A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
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Leaders who support your development through coaching and managing opportunities
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Ability to make a difference and lasting impact
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Work in a dynamic, collaborative, progressive, and high-performing team
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Flexible work/life balance options
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Opportunities to do challenging work
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Opportunities to take on progressively greater accountabilities
- Access to a variety of job opportunities across business
Job Skills
Additional Job Details
16 YORK ST:TORONTO
Toronto
Canada
37.5
Full time
TECHNOLOGY AND OPERATIONS
Regular
Salaried
2026-06-05
2026-07-03
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
