Position# 1 : Medical Aesthetician
Deliver exceptional treatments. Build client trust. Accelerate your Career
About the Role :
We are looking for an experienced and client-focused Medical Aesthetician with hands-on experience performing laser hair removal , Face and body treatments.
This is an ideal opportunity for an experienced aesthetic professional who can conduct professional consultations, developing appropriate treatment plans, performing treatments safely and effectively, educating clients on their treatment journey, and delivering an exceptional experience.
Key Responsibilities:
Medical Aesthetic Treatments
- Perform laser hair removal treatments according to established protocols.
- Perform Venus treatments and other applicable aesthetic services.
- Conduct facials, peels, microneedling, and other treatments within your qualifications and training.
- Follow all treatment protocols, safety standards, sanitation procedures, and manufacturer guidelines.
- Prepare treatment rooms and equipment before and after services.
- Maintain accurate treatment notes and client records.
Client Consultation & Treatment Planning
- Conduct professional consultations to understand client concerns, goals, medical history, and treatment expectations.
- Assess client suitability for treatments within your scope of practice.
- Develop personalized treatment plans based on client needs.
- Clearly explain procedures, expected results, treatment schedules, aftercare, and potential considerations.
- Educate clients on appropriate home-care and maintenance.
Client Care & Retention
- Deliver a high-quality, comfortable, and professional treatment experience.
- Monitor client progress and treatment outcomes.
- Provide appropriate post-treatment care and follow-up.
- Recommend future treatments based on professional assessment and client goals.
- Build trust and long-term relationships through consistent service quality.
Professional Standards
- Maintain treatment rooms, equipment, supplies, and work areas to the highest standards.
- Follow company policies, hygiene requirements, safety procedures, and privacy standards.
- Maintain current knowledge of aesthetic technologies, products, and treatment protocols.
- Participate in ongoing training and professional development.
Qualifications
- Previous experience as a Medical Aesthetician.
- Hands-on experience with laser hair removal is required.
- Experience with face and body treatments is strongly preferred.
- Experience with facials, peels, microneedling, or other aesthetic treatments is an asset.
- Relevant education, certifications, and licenses required for the services performed.
- Strong client consultation and communication skills.
- Professional appearance and positive attitude.
- Excellent attention to detail and commitment to client safety.
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Position #2: Licensed Hairstylist / Scalp Therapist
(Hair Services and Scalp Therapy)
Job Overview
We are seeking a licensed and experienced Hairstylist / Scalp Therapist with expertise in modern hair services and scalp therapy, along with a strong interest in client experience, retail sales, and business growth.
The ideal candidate is not only skilled in delivering high-quality hair services but is also motivated to support front desk operations and actively contribute to the salon’s revenue growth through service upgrades, retail recommendations, and client relationship building.
This role is ideal for a professional who thrives in a client-focused environment and wants to grow both their income and career within a dynamic med spa and salon setting.
Key Responsibilities:
Hair Services
- Provide professional haircuts, styling, coloring, and chemical treatments based on client needs and preferences
- Deliver customized hair solutions based on hair type, texture, and condition
- Recommend appropriate styles, treatments, and service upgrades during consultations
Scalp Therapy & Treatments
- Assess scalp conditions such as dryness, dandruff, oil imbalance, sensitivity, or buildup
- Perform therapeutic scalp treatments including exfoliation, detoxification, hydration therapies, and stimulation massages
- Use professional tools and devices such as steamers, scalp brushes, and high-frequency equipment
- Educate clients on proper scalp care routines and recommended home-care products
Client Consultation & Experience
- Conduct detailed consultations to understand client goals and expectations
- Clearly communicate treatment plans, results, and aftercare instructions
- Ensure a high standard of hygiene, comfort, and premium client experience throughout each visit
- Welcome and assist clients with a professional and friendly approach
- Manage appointment scheduling, confirmations, and rescheduling using salon systems
- Maintain front desk organization, cleanliness, and retail presentation
Team Collaboration & Safety Standards
- Follow all hygiene, sanitation, and safety protocols
- Maintain clean tools, equipment, and workstation at all times
- Work closely with the salon team to ensure a seamless client experience
- Participate in training sessions, meetings, and skill development programs
- Contribute to a positive, professional, and growth-oriented workplace culture
Skills & Qualifications
- Passion for beauty, wellness, and continuous growth
- Valid Ontario Hairstylist License required
- Minimum of 3 years professional experience in hairstyling /scalp therapy
- Strong expertise in haircutting, coloring, and styling techniques
- Excellent interpersonal, communication, and customer service skills
- Previous experience in sales, retail, or customer-facing environments considered an asset
- Comfortable using appointment scheduling and POS systems; training will be provided
- Results-driven with a strong growth aptitude
- Knowledge of business development practices is an advantage
- Professional, detail-oriented, and dedicated to delivering exceptional client experiences
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Position #3: Front Desk Operations & Client Experience Consultant
Create exceptional client experiences. Drive bookings. Grow sales.
Job Overview
We are looking for a friendly, professional, organized, and sales-oriented Front Desk & Sales Consultant to become the first point of contact for our clients.
This role is responsible for managing the front desk, coordinating appointments, responding to inquiries, supporting daily operations, and converting client interest into bookings, treatments, memberships, packages, and retail sales.
The ideal candidate combines hospitality, customer service, organization, and consultative sales skills and understands how to create a premium luxury client experience.
Key Responsibilities
- Welcome every client with warmth, professionalism, and enthusiasm, creating a memorable first impression.
- Deliver a seamless luxury client experience from the first inquiry through consultation, treatment, checkout, and follow-up.
- Manage all client check-ins, check-outs, payments, and appointment flow efficiently.
- Answer phone calls, emails, text messages, website inquiries, and social media messages promptly, professionally, and with a solution-focused approach.
- Schedule, confirm, reschedule, and optimize appointments using the salon management software to maximize provider productivity and daily revenue.
- Proactively fill appointment gaps, reduce cancellations and no-shows, and maximize daily booking utilization.
- Maintain accurate client records, consultation notes, treatment history, consent forms, memberships, and appointment information while ensuring confidentiality.
- Resolve client concerns professionally and confidently, turning challenges into positive client experiences.
- Maintain a clean, organized, welcoming reception and environment.
Appointment Management & Administration
- Coordinate daily schedules for salon and medical aesthetics professionals to ensure efficient operations.
- Monitor appointment availability and proactively optimize schedules to maximize treatment room and staff utilization.
- Process payments, invoices, memberships, treatment packages, gift cards, retail purchases, refunds, and daily cash reconciliation accurately.
- Perform opening and closing procedures and ensure smooth day-to-day front desk operations.
- Monitor retail inventory levels, assist with stock replenishment, merchandising, and inventory counts.
- Maintain organized client files, operational documentation, and administrative records.
- Ensure compliance with company policies, privacy standards, sanitation protocols, and operational procedures.
- Support management with daily administrative, reporting, and operational responsibilities.
Service & Retail Sales
- Educate clients on salon, medical aesthetic, wellness, and retail offerings.
- Conduct consultative conversations to understand client goals and recommend personalized treatment plans, memberships, packages, and professional home-care products.
- Convert inquiries and consultations into booked appointments, treatment packages, memberships, and loyal long-term clients.
- Consistently identify opportunities to upsell, cross-sell, and enhance the client experience through appropriate service recommendations.
- Promote seasonal promotions, new services, loyalty programs, and retail products to maximize client value and business revenue.
- Follow up with consultation leads, new inquiries, inactive clients, and post-treatment clients to encourage repeat visits and ongoing care.
- Support the achievement of monthly sales, revenue, client retention, and booking targets.
Client Retention & Relationship Building
- Build long-term relationships by delivering personalized, attentive, and consistent customer service.
- Encourage repeat bookings, memberships, referrals, and long-term treatment plans.
- Request and manage Google reviews, testimonials, and client feedback to strengthen the salon's online reputation.
- Identify opportunities to surprise and delight clients, creating memorable experiences that encourage loyalty and referrals.
- Maintain regular communication with clients regarding appointments, promotions, treatment plans, and follow-up care.
Business Development & Marketing Support
- Generate new business opportunities through networking, referrals, community engagement, and relationship marketing.
- Support affiliate partnerships, local business collaborations, and promotional initiatives to increase client acquisition.
- Assist in planning and promoting events, workshops, and community outreach activities.
- Capture client testimonials, before-and-after photos, and social media content (with client consent).
- Represent the business professionally at networking events, community initiatives, and promotional campaigns.
- Contribute ideas and initiatives that improve client experience, operational efficiency, business growth, and overall revenue performance.
Qualifications & Skills
- Previous experience in customer service, reception, hospitality, retail, salon, spa, or medical aesthetics preferred
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Comfortable discussing services, promotions, and sales opportunities
- Professional appearance and positive attitude
- Computer skills and familiarity with booking software
- Ability to work in a fast-paced environment
- Strong attention to detail and problem-solving skills
- Team player with a client-first and mindset
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Position#4 : Senior Marketing Consultant / Field Representative / Brand Ambassador
Build relationships. Create awareness. Bring beauty & wellness closer to the community.
We are looking for a motivated, outgoing and results-driven Marketing Consultant / Field Representative / Brand Ambassador to grow our local clientele and build partnerships with condominiums, apartment buildings, property and facility managers, gyms, fitness centres, corporate offices, wellness businesses and local organizations.
You will represent our Salon & Med Spa brand, introduce residents, employees and members to our beauty, aesthetics, laser and wellness services, and create exclusive offers, savings and wellness benefits for partner communities.
Key Responsibilities
- Identify and connect with local businesses, residential communities, fitness centres and organizations.
- Build relationships with building managers, property managers, facility managers, HR teams and business owners.
- Present our services, packages, memberships and exclusive promotional offers.
- Generate qualified leads, consultations and new client bookings through networking and field outreach.
- Coordinate opportunities such as resident/employee offers, wellness events, pop-ups and promotional campaigns.
- Follow up with prospects and partners and maintain strong ongoing relationships.
- Track leads, conversions and partnership opportunities while working toward sales targets.
- Represent the brand professionally and create a positive first impression in the community.
What We’re Looking For
- Confident, friendly and outgoing personality.
- Excellent communication and relationship-building skills.
- Comfortable approaching businesses and speaking with decision-makers and consumers.
- Self-motivated, organized and results-oriented.
- Professional appearance and strong interpersonal skills.
- Sales, marketing, customer service or business development experience is an asset, but not required.
- Willingness to learn about beauty, aesthetics, laser and wellness services.
If you are energetic, confident, people-oriented and motivated by results, we'd love to hear from you and welcome you to our team.
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Position #5: Nail Technician – Bio Gel & Manicure
Create beautiful nails. Deliver exceptional service. Build lasting client relationships.
About the Role:
We are looking for an experienced, detail-oriented, and client-focused Nail Technician specializing in Bio Gel and professional manicure services.
This is an ideal opportunity for a skilled nail professional who takes pride in delivering clean, natural-looking, and long-lasting results. The primary focus of this position is professional nail preparation, manicures, Structured, Bio Gel applications, and nail care, with an emphasis on a comfortable experience.
The successful candidate will provide professional consultations, assess client nail needs, recommend appropriate services, perform treatments safely and efficiently, and educate clients on proper nail care and maintenance.
Key Responsibilities:
Bio Gel & Manicure Services
- Perform professional manicures, including nail shaping, cuticle care, nail preparation, and finishing.
- Provide Bio Gel nail services with proper application, shaping, and finishing techniques.
- Provide natural-looking, polished, and professional nail finishes.
- Perform nail removal and maintenance services safely and appropriately.
- Maintain a clean, organized, and professional workstation throughout all services.
Client Consultation & Nail Care
- Conduct professional consultations to understand client preferences, nail condition, lifestyle, and desired results.
- Recommend suitable manicure and Bio Gel services based on the client's needs.
- Explain the service process, expected results, maintenance requirements, and aftercare.
- Educate clients on proper nail care and maintenance between appointments.
Client Experience & Retention
- Deliver a welcoming, comfortable, and professional client experience.
- Provide consistent, high-quality nail services with excellent attention to detail.
- Build trust and long-term relationships through personalized service and professional communication.
Professional Standards
- Follow all salon hygiene, sanitation, disinfection, and safety procedures.
- Properly sanitize and disinfect tools, equipment, and work surfaces between clients.
- Maintain treatment areas, equipment, products, and supplies to the highest standards.
- Maintain knowledge of current Bio Gel techniques, manicure trends, products, and nail-care practices.
Qualifications
- Certifications and Previous experience as a Nail Technician is preferred.
- Hands-on experience with Bio Gel and professional manicures is strongly preferred.
- Strong nail preparation, shaping, cuticle care, and finishing skills.
- Excellent attention to detail and commitment to quality.
- Strong communication and customer-service skills.
- Relevant education, certifications, and licenses required for the services performed.
What We Offer:
A professional, welcoming environment focused on quality nail care, client experience, and opportunities to grow your skills and clientele.
Job Types: Full-time, Part-time, Permanent, Freelance, Apprenticeship
Pay: $35,000.00-$75,000.00 per year
Expected hours: 20.0 – 40.0 per week
Benefits:
- Flexible schedule
- On-site parking
- Paid time off
Application question(s):
- Which position# are you interested in ?
Language:
Licence/Certification:
- Licence/Certification (required)
Work Location: In person
