POSITION SUMMARY:
Reporting to the Operations Manager, the Accounts Receivable Clerk is responsible for performing accounts receivable activities including processing invoices, receiving and depositing payments, making collection call, processing credits, and responding to customer account inquires.
JOB DUTIES AND RESPONSIBLILITIES:
Accounts Receivable & Customer Accounts:
· Perform day-to-day financial transactions, including verifying, classifying, computing, posting and recording A/R data
· Set-up and maintain new and existing customer files and records in various software programs
· Process cardlock, bulk fuel and lubricant credit applications and ensure compliance with Benson credit terms
· Generate, record, and distribute all invoices for cardlock, fuel and lubricant sales, as well as rental
· Process customer payments by recording cash, cheque, online, credit card, pre-authorized transactions, and update customer invoices to record receipts
· Prepare bank deposits
· Maintain A/R files and records
· Produce monthly financial and management reports
· Review all credit balances, refunds, and adjustments, and apply to billing records
· Serve as primary customer contact for responding to customer billing inquiries
· Investigate and resolve billing discrepancies or misapplied cash transactions
· Perform customer account reconciliations
· Monitor customer account details for non-payments, delayed payments and other irregularities and initiate collection calls as required
· Prepare weekly updates on outstanding balances and client related issues, and identify aging invoices
· Prepare tank rental agreements, renew annually for Federated Insurance
· Keep up to date records of all rental tanks and equipment locations.
· Provide weekly feedback to management
· Ensure the strict confidentiality and privacy of financial records as they relate to Benson and its customers
· Assist with month-end closing, quarterly, and year end audits
· Execute other accounts receivable duties, projects and analysis as required
Administrative:
· Answer phone calls, provide information to callers or connect callers to appropriate team members
· Maintain End of Day and Greenbook reporting
· Provide support with daily administrative tasks where required
· Pick up mail, other errands – submit KM’s at the end of the month (max 1 per week and only if needed)
· Receiving freight as required
REQUIRED EDUCATION AND EXPERIENCE:
· 1 - 3 years experience in Accounts Receivable
· Post-secondary education or diploma/certificate in accounting, business administration, or finance preferred
· Proficient knowledge of accounting and fair credit practices and collection regulations
· Proven ability to calculate, post, and manage accounting figures and financial records
· Accurate data entry skills
· Hands-on experience in operating spreadsheets and accounting software, and proficiency in MS Office Suite
· Solid team player with a high level of honesty and integrity
· Ability to problem solve while balancing the needs of both the customer and the company
· Ability to apply time management skills, prioritize, and meet deadlines
· Excellent interpersonal and verbal/written communication skills and ability to deal with a wide cross section of people both internal and external to the business
· Legally authorized to work in Canada
· Willing to work weekends, holidays and after hours as required
DESIRED KNOWLEDGE, SKILLS AND ABILITIES:
· Credit and collections experience
· Positive, customer-oriented, service attitude
· Self-starter, results oriented, and a strong work ethic
· Ability to work independently and in a team environment
All personnel within this job description shall be subject to cross-training into jobs within Benson based on company needs
Job Types: Permanent, Full-time
Pay: $27.00-$30.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- RRSP match
- Vision care
Flexible language requirement:
Experience:
- Accounts receivable: 1 year (preferred)
Work Location: In person
