trenton, on data entry clerk Jobs – 2 Openings This Week

Customer Service & Order Entry Coordinator-Manufacturing
Resolution Staffing Inc —Trenton, ON
- $45,000–$55,000 a year
- Full-time
- Microsoft Excel
- Customer service
- ERP systems
- Disability insurance
- Dental care
Quick apply
3d
Office Clerk
IKO Industries Ltd. —Madoc, ON
- $50,000–$54,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d

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Customer Service & Order Entry Coordinator-Manufacturing

Resolution Staffing Inc
Trenton, ON

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Disability insurance
Dental care
Company pension
Company events
Vision care
Life insurance
On-site parking

Skills

Sales support
Microsoft Excel
Order management system
Customer service
Supply chain
ERP systems
Logistics
Administrative experience
Organizational skills
Computer skills
Manufacturing
Communication skills
Adobe Acrobat

Full job description

Job Summary
Our client, a well-established manufacturer in the Trenton area, is seeking a Customer Service & Order Entry Coordinator to join their team. This is a full-time, onsite position, Monday through Friday.

The successful candidate will act as the primary point of contact for customers while supporting order processing, delivery coordination, and communication between customers and internal departments. This role is ideal for someone who thrives in a fast-paced manufacturing environment and enjoys balancing customer service with administrative and order management responsibilities.

Key Responsibilities

Process customer orders accurately and efficiently from receipt through shipment.
Respond promptly and professionally to customer inquiries by phone and email.
Provide customers with accurate order status and delivery updates.
Coordinate customer requirements with internal departments including production, shipping, purchasing, and sales.
Maintain accurate customer records, order information, and documentation.
Investigate and resolve customer concerns related to orders, deliveries, and product information.
Monitor open orders and proactively communicate potential delays or issues.
Prepare and distribute customer documentation as required.
Support sales initiatives through customer account management and relationship building.
Identify opportunities to enhance customer satisfaction and improve service processes.
Ensure compliance with company quality standards and ISO procedures.
Perform data entry and administrative tasks with a high degree of accuracy.
Work collaboratively with team members to support operational efficiency and customer satisfaction.

Qualifications

Previous experience in customer service, order entry, customer account coordination, sales support, or administrative support.
Experience in a manufacturing, industrial, distribution, logistics, or supply chain environment is strongly preferred.
Experience processing customer orders and coordinating deliveries.
Strong computer skills with proficiency in Microsoft Excel, Windows, and Adobe Acrobat.
Experience working with ERP or order management systems is considered an asset.
Excellent verbal and written communication skills.
Strong attention to detail and organizational abilities.
Ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
Professional phone manner and strong interpersonal skills.
Ability to work independently and collaboratively within a team environment.
Experience working within ISO quality systems is considered an asset.
Please note this is a current role that needs to be filled.
We do not use AI to screen, monitor or assess our candidate resumes.

Pay: $45,000.00-$55,000.00 per year

Benefits:

Company events
Company pension
Dental care
Disability insurance
Life insurance
On-site parking
Vision care

Application question(s):

Do you have experience working in a manufacturing, industrial, distribution, or logistics environment?
Do you have experience processing customer orders and providing delivery updates?
What ERP or order management systems have you used?
Do you live within 50 km of Trenton, Ontario?

Work Location: In person

Quick apply

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data entry clerk jobs in trenton, on

Customer Service & Order Entry Coordinator-Manufacturing

Office Clerk

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